Senior Account Manager

Senior Account Manager – Direct Response Fundraising

Location:

Remote (Continental U.S.) Candidates located in the Eastern or Central time zones are strongly preferred. Hybrid/office option available in Raleigh, North Carolina.

Reports To:

Account Director

About Dickerson Bakker:
For more than 40 years, Dickerson Bakker has partnered with faith-based and mission-driven nonprofit organizations to advance their mission. Through executive search, fundraising strategy, capital campaigns, grant services, and strategic planning, we help organizations build the leadership, resources, and organizational strength they need to accomplish the work they were created to do. Today, our integrated consulting and fundraising agency model allows us to serve clients more holistically than ever before.

By combining strategic consulting with full-service fundraising execution, we help nonprofits move seamlessly from vision and strategy to execution and measurable results. This integrated approach enables us to build deeper partnerships, deliver stronger outcomes, and advance our clients' missions in meaningful and lasting ways. Our team is made up of experienced professionals who care deeply about serving our clients with excellence.

We believe in collaboration over silos, innovation over the status quo, and relationships over transactions. We move quickly, solve problems creatively, and continually look for better ways to serve our clients. If you're energized by meaningful work, enjoy solving complex challenges, and thrive in a collaborative, entrepreneurial environment where your ideas matter, you'll feel right at home at Dickerson Bakker.

Position Summary:

The Senior Account Manager serves as the primary day-to-day strategic partner for an assigned portfolio of nonprofit clients, helping them advance their mission through integrated direct response and digital fundraising strategies. Working closely with Account Directors, this role collaborates across Creative, Project Management, Data & Analytics, Digital, and Production teams to ensure fundraising campaigns are thoughtfully planned, flawlessly executed, and continuously optimized.

We're looking for someone who naturally builds trust, thrives in client-facing environments, enjoys bringing order to complexity, and leads through influence rather than authority. Success in this role requires strategic thinking, exceptional organization, relationship management, and flawless execution.

• Serve as the primary day-to-day strategic partner for an assigned portfolio of nonprofit clients.
• Build trusted, consultative relationships by understanding each client's mission, fundraising objectives, organizational priorities, and long-term goals.
• Execute integrated fundraising strategies across direct mail, digital, and multichannel campaigns.
• Participate in annual planning, campaign strategy sessions, budgeting, quarterly business reviews, and client presentations.
• Partner with clients to uncover opportunities that strengthen donor engagement, increase fundraising effectiveness, and advance their mission.
• Maintain clear documentation of campaign strategy, client communications, meeting notes, action items, and project decisions.
• Plan and lead weekly client status meetings, establish meeting agendas, document decisions and next steps, and drive accountability by tracking and following up on action items with clients and internal teams.
• Keep Account Directors informed of client progress, potential risks, and emerging opportunities.

• Guide fundraising campaigns from planning through execution while ensuring projects remain on schedule, within scope, and aligned with client objectives.
• Collaborate closely with Project…