Nursing Coordinator - UNC Children's Allergy

Nursing Coordinator - UNC Children's Allergy

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UNC Children’s Allergy is hiring an RN Nursing Coordinator to manage clinical operations five days a week. Based at 2801 Blue Ridge Road in Raleigh—directly across from UNC REX Hospital—this role also supports our Chapel Hill clinic at 6013 Farrington Road.

You will handle the logistical core of the practice, including referrals, scheduling, and prior authorizations. Beyond administrative duties, the role requires clinical oversight of immunotherapy and biologic medications.

We are seeking an RN who can efficiently manage specialized tasks and maintain workflows across both locations. This position is ideal for self‑directed individuals seeking to grow with specialized skills and knowledge.

As the operational and clinical backbone of a growing, high‑acuity allergy/immunology program, the Nurse Coordinator supports complex procedures, ensures patient safety, optimizes clinic flow, and enhances the overall patient and family experience.

Serving as a consistent point of contact for patients, families, providers, and interdisciplinary partners, the Nurse Coordinator provides comprehensive care coordination across food challenges, oral and sublingual immunotherapy (OIT/SLIT), rush immunotherapy, venom and aeroallergen programs, and drug allergy initiatives. The Coordinator plays a critical role in triaging patient calls, reviewing pre‑procedure education materials, coordinating scheduling across multiple clinic sites, and managing prior authorizations and financial workflows related to specialty allergy services.

In close collaboration with physicians, advanced practice providers, pharmacists, and clinic leadership, the Nurse Coordinator oversees allergy serum ordering, mixing, tracking, transport, and financial reporting, while also managing test food inventory and logistics for food and FPIES challenges. The role requires strong organizational and communication skills to coordinate high‑volume, high‑yield visits, maintain waitlists, fill scheduling gaps, and optimize templates to maximize both patient access and clinic throughput.

Beyond daily clinical operations, the Nurse Coordinator contributes strategically to program growth and quality improvement. Responsibilities include maintaining program registries (e.g., food challenge outcomes, immunotherapy adherence, OIT results), generating monthly volume and revenue reports, and leading or supporting initiatives to reduce procedure backlogs, improve access to care, and increase immunotherapy uptake. The Coordinator also supports clinical research and trials within the division as appropriate.

A key focus of the role includes drug allergy evaluation and penicillin allergy de‑labeling initiatives. The Nurse Coordinator tracks outcomes, identifies patients eligible for direct oral challenge pathways, collaborates with pharmacy and antimicrobial stewardship teams, and helps expand drug challenge capacity through optimized scheduling and workflow improvements.

This position qualifies for a $10,000 incentive.

• Assess patient status of a specialized population; round with an interdisciplinary health‑care team to determine patient care needs, coordinate ongoing acute care and long‑term needs, and act as liaison between patient, family, and health‑care team to communicate patient care needs, including coordination of patient/family care conferences.
• Collaborate with health‑care team to provide information and resources to facilitate patient care; provide in‑services and formal presentations to nursing, medical, and ancillary staff on topics related to the specialized patient population; assist staff in developing patient education materials; perform patient teaching; document patient teaching in the medical record.
• Collect and analyze data related to specialized patient population for trends; enter data or coordinate its entry into databases and registries for benchmarking; participate in performance improvement activities; analyze data for trends…