Veterinary Assistant Raleigh Leesville Rd

Overview

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Veterinary Assistant for Banfield. Leesville 5034

• JOB TITLE
  :
  Veterinary Assistant
• TEAM
  :
  Hospital
• FUNCTION, FAMILY
  :
  Service Operations (Pet), Hospital Operations (Pet)
• COST CTR #:
  Varies
• REPORTS TO
  :
  Practice Manager
• JOB LEVEL
  : B3
• FLSA CLASSIFICATION
  :
  Non-Exempt
• STATUS
  :
  Full-time, Part-time

The Veterinary Assistant supports the veterinarians and veterinary technicians in ensuring quality veterinary care for all pets, advocates for pets, educates clients on all aspects of pet health, and ensures a safe and effective hospital environment.

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize productivity.
• Communicate with veterinarians, veterinary technicians and all other associates to maintain the flow of patients.
• Provide professional, efficient and exceptional service at all times, including performing or preparing procedures not requiring veterinarian or veterinary technician assistance; completing preparatory work for other procedures; ensuring clients and pets are comfortable in the hospital; and monitoring hospitalized or surgical pets as allowed in the state practice acts.
• Educate clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services and other issues.
• Obtain relevant information and history from clients and maintain proper and complete medical charts.
• Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs.
• Assist with surgery as applicable.
• Utilize technical skills to the fullest, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties.
• Mentor other paraprofessionals in the hospital.
• Other job duties as assigned.

• Quality - The consumer is our boss, quality is our work and value for money is our goal.
• Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
• Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.
• Efficiency - We use resources to the full, waste nothing and do only what we can do best.
• Freedom - We need freedom to shape our future; we need profit to remain free.

• Competencies
  :
  Leadership, Action Oriented, Customer Focus, Listening, Peer Relationships, Personal Learning, Functional
• Capabilities and Experience (CAN DO):
  Ability to multi-task;
  Communication skills in English;
  Organizational ability;
  Problem solving;
  Client service skills;
  Intellectual ability;
  Mathematical ability;
  Computer skills (Outlook, Word, Excel)
• Attitudes (WILL DO):
  Initiative, Integrity, Cooperativeness, Flexibility, Independence, Tolerance for Stress / Resiliency

• Certificate of completion from a NAVTA approved Veterinary Assistant program, or the equivalent combination of education, training and experience.
• High School Diploma or equivalent preferred.
• Must be able to perform all required skills of NAVTA approved veterinary assistant programs at a level in which to aid in the efficiency of the practice.
• Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
• One year related experience required with customer service preferred.

• Ability to work at a computer for long periods of time.
• Ability to be confident around pets (dogs, cats, birds, reptiles, etc.).
• Client needs and work volume may require more than 40 hours per week to complete essential duties. Includes working weekends and evenings.
• Must have mental processes for reasoning, memory, mathematics and language ability (reading, writing, and speaking English) to perform duties proficiently.
• Noise level is moderately high; ambulatory abilities required; ability to stand, walk, stoop, kneel, crouch, climb and lift up to 50 pounds; good hand-eye coordination and visual acuity.
• Exposure to pets that may bite or scratch; exposure to anesthesia, radiation, biological hazards and medication/controlled substances.

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin.