Accreditation Manager

Program Coordinator II (NS)

The North Carolina State Highway Patrol's Professional Standards is seeking an Accreditation Manager to join our team!

The Accreditation Manager will assist the Accreditation Director in the administration, coordination, and maintenance of the agency's CALEA, NCLEA, and any other accreditation programs.

Salary Range: $43,267-$53,815 Salary Grade: NC10

This position is located at: 512 N. Salisbury St. Raleigh, NC 27610

• Ensures agency policies, procedures, directives, and practices are aligned with current CALEA standards and NCLEA requirements and in accordance with accreditation requirements.
• Maintains comprehensive knowledge of applicable accreditation standards, interpretations, and revisions issued by CALEA and the North Carolina Law Enforcement Accreditation (NCLEA) program.
• Monitors and tracks compliance with all applicable accreditation standards, ensuring timely completion and submission of proofs of compliance.
• Maintains the agency's accreditation management system (e.g., PowerDMS or equivalent), ensuring documentation is current, accurate, and audit-ready.
• Organizes, maintains, and updates accreditation files, including proofs, directives, annual reviews, and supporting documentation for all applicable standards.
• Conducts routine internal assessments and audits to evaluate compliance with CALEA/NCLEA standards and agency directives.
• Identifies deficiencies or areas of non-compliance and coordinates corrective action plans with affected divisions or units.
• Assists in preparing for mock assessments, file reviews, and formal CALEA/NCLEA assessments.
• Assists in the development, revision, and maintenance of agency policies and procedures to ensure alignment with accreditation standards.
• Stays current on changes to CALEA and NCLEA standards, interpretations, and best practices and communicates updates to relevant staff.
• Tracks assigned accreditation cycles, standard reviews, and reporting deadlines to ensure timely completion.

To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit.

Candidates meet the minimum qualifications of this position if they meet the minimum education and experience listed on the vacancy announcement. Vacancy specific knowledge, skills, and abilities (KSAs) and/or management preferences are not required. Applicants who possess the following are preferred:

• Knowledge of standards, accreditation processes, and proofs of compliance.
• Knowledge of records management, document control, and compliance tracking practices.
• Knowledge of applicable regulations, policies, and professional standards related to accreditation programs.
• Knowledge of organizing and maintaining accreditation files, records, and supporting documentation.
• Knowledge of reviewing policies, procedures, and records for compliance with accreditation standards.
• Written and verbal communication, including preparing reports and coordinating with personnel and assessors.
• Ability to manage multiple assignments, timelines, and deadlines with strong attention to detail.
• Ability to interpret and apply accreditation standards and organizational policies consistently.
• Ability to identify compliance deficiencies and assist with corrective action efforts.
• Ability to work independently, maintain confidentiality, and support ongoing accreditation and assessment activities.

Position/Physical Requirements

• Typical work schedule:
  Monday-Friday; 8:00am-5:00pm

Note:

Qualified recommended applicant(s) must undergo and successfully pass:

• Criminal Background Investigation
• Drug Screening Test

Minimum Education and Experience

Bachelor's degree from appropriately accredited institution AND one year of experience related to the area of assignment; OR an equivalent combination of training and experience.

The NC State Highway Patrol (NCSHP) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence.