Quality Investigator

Quality Investigator (Contract)

Location: Raleigh, NC

Pay: $40-$50/hour

Employment Type: Contract (Open-ended with potential to convert to a full-time position)

We are seeking a Quality Investigator to join a growing Quality Assurance team supporting a regulated manufacturing environment. This individual contributor role partners cross-functionally with Manufacturing, Quality, Engineering, and Supply Chain to investigate quality events, drive compliance initiatives, and support continuous improvement efforts.

• Conduct investigations for quality events, deviations, and exceptions, including root cause analysis and CAPA recommendations.
• Perform Phase II Out-of-Specification (OOS) investigations.
• Support internal and external regulatory audits by preparing documentation and assisting audit activities.
• Analyze quality metrics and trends, including KPI reporting and data analysis.
• Assist with Annual Product Reviews (APRs) and quality management reporting.
• Revise and maintain SOPs and quality documentation as needed.
• Participate in continuous improvement initiatives, Kaizen events, and GEMBA walks.
• Track investigation progress and communicate status updates to leadership.
• Ensure compliance with GMPs, SOPs, and applicable regulatory requirements.
• Utilize SAP and other quality systems to support documentation and reporting.

• Bachelor's degree in Chemistry, Biology, Microbiology, Engineering, or another scientific discipline preferred (relevant experience may be considered in lieu of a degree).
• 3-5 years of experience in a pharmaceutical, biologics, medical device, or other FDA-regulated manufacturing environment.
• Experience conducting investigations, root cause analysis, CAPA development, and quality documentation.
• Knowledge of GMP regulations and quality systems.
• Proficiency with Microsoft Office; SAP experience is a plus.
• Strong written and verbal communication skills with excellent attention to detail and organizational skills.

• Monday-Friday, onsite in Raleigh, NC.
• Office-based with regular interaction in manufacturing, laboratory, warehouse, and cleanroom environments.
• Must be able to wear required PPE and occasionally lift up to 40 lbs.
• Occasional weekend work may be required based on business needs.

This is an excellent opportunity for a quality professional looking to gain experience with a leading regulated manufacturer. While this is a contract position , there is no defined end date , and the role offers the potential to convert to a full-time opportunity based on business needs and performance.

• Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.
• As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.
• In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce.

Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center.

Kelly complies with the requirements of California’s state and local Fair Chance laws.

A conviction does not automatically bar individuals from employment.

Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and affirmative action employer.

We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities.

At Kelly, we believe that the more inclusive we are, the better services we can provide.

Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center.

Kelly complies with the requirements of California’s state and local Fair Chance laws.

A conviction does not automatically bar individuals from employment.