Lead Quality Technician

The Lead Quality Technician is responsible for performing testing and supporting data analysis for the assembly and deburr departments. This position requires a champion of documentation who is responsible for clearly communicating results and direction to team members. This position works closely with Engineering, Production, and other manufacturing personnel.

• Strive toward a culture of proactive safety.
• Manage RMAs, approval, issuing, receiving, tracking, disposition, and replacement.
• Interact with customer service reps/sales/customers for RMA coordination.
• Investigate customer complaints and support root cause and corrective activities as needed.
• Review customer purchase orders, contracts, and related quality requirements.
• Support Quality Engineering with quality investigations, corrective actions, work instructions, SOPs, and continuous improvement activities.
• Support MRB activities and dispositions of nonconforming material.
• Monitor ECN implementation on the production floor, ensuring applicable contract, customer, and quality requirements are understood and followed.
• Serve as Quality resource for assembly and deburr, addressing quality issues and questions as needed.
• Support Incoming and Final Inspection personnel by providing technical guidance, training, and mentoring.
• Interpret blueprints, specifications, routers, and work instructions to support inspection and quality requirements
• Train operators and inspectors on the use of measuring devices and the completion of inspection documentation.
• Record, summarize, and report quality data and trends as required.
• Maintain accurate quality records and documentation in accordance with the Company Quality Management System.
• Responsible for the cleanliness of his/her own work area and the general housekeeping of the Company.
• Other duties as assigned.

• High School Diploma or GED
• At least 5 years of experience of quality control in a manufacturing environment.
• Experience with dimensional inspection equipment and tools required; CMM experience preferred.
• Experience interpreting engineering drawings, specifications, routers, and work instructions.
• Experience reviewing customer purchase orders, contracts, and quality requirements preferred.
• Hands-on experience developing manufacturing processes and proven ability to evaluate data.
• Strong attention to detail and ability to accurately document and track quality information.
• Ability to manage administrative tasks while working effectively in a production environment.

• Ability to stand and walk for extended periods throughout the work shift.
• Ability to frequently use hands and fingers to operate machine controls, tools, and measuring instruments.
• Ability to lift, carry, push, and pull materials and components weighing up to 40 pounds, with or without reasonable accommodation.
• Ability to bend, stoop, kneel, crouch, and reach as required to load, unload, and inspect parts and equipment.
• Ability to perform repetitive motions involving the hands, wrists, and arms.
• Ability to visually inspect parts, interpret and read blueprints, technical drawings, work instructions, and use gauges, and measuring devices.
• Ability to distinguish colors, dimensions, and surface defects when performing quality inspections.
• Ability to hear and communicate effectively in a manufacturing environment.
• Ability to safely operate equipment in a fast-paced production setting while wearing required personal protective equipment (PPE), including safety glasses, hearing protection, safety shoes, and other equipment as required.
• Ability to work in an environment with exposure to machine noise, metal chips, cutting fluids, lubricants, and varying temperatures.
• Ability to maintain regular attendance and work scheduled shifts,…