Store Protection Specialist

Ross Stores -  -  - Responsibilities:
Maintaining Safe & Secure Environment:
Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.;
Gives visible 'command' presence, including prominent greetings with eye contact, at store entrances/exits and on sales floor in a company issued vest/required black attire, monitoring for potential safety issues.;
Mitigating Theft & Fraud:
Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior; gathers theft indicators and uses internal or external intelligence to impact shortage trends; effectively communicates to store leadership and loss prevention leadership.;
Minimizing Operational Shortage:
Increases store awareness on effective processes to minimize operational shortage; trains and educates associates on shortage reduction initiatives; observes and validates proper checkout procedures for customers and associates.;
Developing Great Teams & Partnerships:
Provides great customer service by greeting customers, making eye contact, smiling; treats all customers and associates with respect; regular involvement with internal and external partners.