Team Leader, Retail

Summary

The Team Leader has the responsibility for all store activities in the absence of salaried store management. A Team Leader must exemplify the company’s culture through the execution of the Mission and Values. Additionally, a successful Team Leader will demonstrate aggressive customer service at all times, effectively lead all store associates and is responsible for total store operations in the occasional absence of salaried store management.

A Team Leader must develop expertise in company culture, merchandising, shrink control and operational aspects of the store and continuously focus on career development toward senior management. A successful Team Leader must become knowledgeable of the local market, customer base, seasonality opportunities, competitors and other specifics of the local market that may influence the business. A Team Leader is a role model, a leader and problem-solver, who must manage her/his time to help achieve budgeted store goals.

A Team Leader is responsible for instilling CNRG’s Mission and Values in all associates and ensures the entire store operates according to CNRG’s operational guidelines.

Must demonstrate leadership and problem solving skills. Be able to manage with limited supervision. They must have good oral/written communication skills in order to effectively interact with customers, vendors and other associates. A successful Team Leader must understand aggressive customer service and be team-oriented. They must be able to develop good management and organizational skills. Additionally, they must develop their ability to understand and interpret data presented in statistical or numerical form and be able to use it effectively in assessing and coordinating the merchandise and operational aspects of the store operations in the absence of salaried management.

They must be detail oriented and handle multiple tasks in a fast paced environment. They must be able to climb up and down ladders, reach, bend, twist, kneel, lift up to 50 lbs., handle large odd shaped items, and stock items in overhead areas. Finally, they must be able to work a flexible schedule including weekends, evenings, and holidays.

The Team Leader has the responsibility for all store activities in the absence of salaried store management. A Team Leader must exemplify the company’s culture through the execution of the Mission and Values. Additionally, a successful Team Leader will demonstrate aggressive customer service at all times, effectively lead all store associates and is responsible for total store operations in the occasional absence of salaried store management.

A Team Leader must develop expertise in company culture, merchandising, shrink control and operational aspects of the store and continuously focus on career development toward senior management. A successful Team Leader must become knowledgeable of the local market, customer base, seasonality opportunities, competitors and other specifics of the local market that may influence the business. A Team Leader is a role model, a leader and problem-solver, who must manage her/his time to help achieve budgeted store goals.

A Team Leader is responsible for instilling CNRG’s Mission and Values in all associates and ensures the entire store operates according to CNRG’s operational guidelines.

• Exemplify and ensure CNRG’s Mission and Values remain forefront in daily business as well as keeping all associates informed as to store and company expectations and news
• Ensure aggressive customer service is defined to associates and demonstrated as part of total store operations to exceed customer expectations
• Supervising other associates as assigned
• Maintaining a high level…