Designer Jewelry Merchandiser

Position Summary

The Designer Jewelry Merchandiser plays an essential role in the operational execution of the Designer Jewelry category. Working closely with the Designer Jewelry Buyer, this position helps ensure merchandise moves accurately and efficiently from purchase order creation through receipt, product setup, store distribution, replenishment, repair, and return. This role also supports inventory replenishment, product data integrity, vendor communication, store needs, and the execution of brand launches, trunk shows, and other in-store initiatives.

The Designer Jewelry Merchandiser plays an essential role in the operational execution of the Designer Jewelry category. Working closely with the Designer Jewelry Buyer, this position helps ensure merchandise moves accurately and efficiently from purchase order creation through receipt, product setup, store distribution, replenishment, repair, and return. This role also supports inventory replenishment, product data integrity, vendor communication, store needs, and the execution of brand launches, trunk shows, and other in-store initiatives.

Based at the Support Center in Raleigh, NC, the Designer Jewelry Merchandiser serves as an important connection between the Buyer, vendors, store teams, and internal departments. The ideal candidate is highly organized, detail-oriented, comfortable managing multiple priorities, and committed to maintaining accurate information and consistent operational processes.

• Ensure all required purchase order fields are completed accurately, including vendor information, product descriptions, costs, retail pricing, classifications, attributes, and allocation details.
• Review product information for completeness and consistency before merchandise is received or distributed.
• Upload high quality product images and supporting product information as part of the item setup process.
• Research and resolve missing or conflicting product information in partnership with the Buyer and vendor.
• Communicate any pricing, margin, product data, or purchase order discrepancies to the Buyer before processing.

• Receive Designer Jewelry merchandise accurately against open purchase orders.
• Verify style numbers, quantities, costs, retail prices, product descriptions, and merchandise condition upon arrival.
• Research discrepancies and coordinate resolutions with the Buyer, vendor, and appropriate internal teams.
• Ensure merchandise is fully processed, tagged, and prepared for transfer within established timelines.
• Maintain organized and secure handling of highvalue merchandise throughout the receiving process.
• Follow established inventory control procedures to protect product accuracy and accountability.
• Escalate shortages, overages, damages, incorrect merchandise, or other receiving concerns promptly.

• Tag merchandise with the correct SKU, product description, and retail price.
• Prepare and execute transfers to store locations according to allocation instructions provided by the Buyer.
• Verify transfer quantities and destinations before merchandise leaves the Support Center.
• Coordinate with store teams regarding incoming merchandise, priority shipments, and productrelated questions.
• Track outstanding transfers and follow up on discrepancies or delivery issues when necessary.
• Support inventory balancing between locations by processing approved transfers accurately and promptly.
• Ensure merchandise is packaged securely and presented appropriately for store distribution.

• Assist the Designer Jewelry Buyer with automatic replenishment processes when needed.
• Help review and update reorder points to support appropriate inventory levels and continued product availability.
• Support the maintenance of accurate replenishment settings within Adaptive.
• Assist with approved replenishment uploads and verify that updates are reflected correctly in the system.
• Help ensure core and bestselling merchandise remains appropriately stocked across store locations.

• Coordinate outbound shipping for product transfers, vendor returns, stock out repairs, and other approved merchandise movements.
• Process returns to vendors (RTVs), ensuring merchandise and supporting documentation are accurate and complete.
• Track RTVs through completion and follow up with vendors regarding outstanding credits, replacements, or resolutions.
• Manage stock out repairs by preparing shipments, maintaining…