Gift Shop Clerk

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

Gift Shop Clerk

Customer Service Assistant B, University Museum

Reporting to the Gift Shop Manager, the Gift Shop Clerk will primarily be responsible for the day-to-day operations of the Shop which includes opening and closing registers, ringing sales, assisting customers, and keeping the Shop clean and well stocked. This person will help provide exemplary customer service by becoming familiar with the Shop inventory, Museum space (galleries, bathrooms, classrooms, etc.) and Museum Programs.

They will also be tasked with additional duties as the Shop Manager sees fit. They also function as representatives of the Museum to the public and help promote organization-wide initiatives such as membership sales and special exhibition promotions and events. Weekend availability is essential, as well as flexibility throughout the week.

$18.04 p/hour

• Operate the Museums POS system to process merchandise and membership sales.
• Open and Close the Shop. Merchandise, clean, and stock displays. Count registers in and out with a high level of accuracy.
• Help run the sales floor by assisting in the management of school field trips in and out of the Shop. Be attentive to guests. Walk the floor and anticipate when they need assistance.
• Provide excellent customer service by promoting the Museum’s exhibitions, the Shop’s products and by being knowledgeable about the Museum’s events, layout and protocols.
• Other duties and responsibilities as assigned.

• High School Grad/GE Degree and 1 to 2 years of experience or equivalent combination of education and experience is required.

Please not e that this is a term position with a target end date of 9/28/2027

Philadelphia, Pennsylvania

University Museum

$16.60 - $18.04 Hourly Rate

Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered.

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin(including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal,…