Manager, Sales Associate Program

Manager, Sales Associate Program

Department: Sales

Employment Type: Full Time

Location: US-North Carolina-Raleigh

This position is ideal for an experienced field sales leader or sales training professional to join the North America Learning & Development team as Manager, Sales Associate Program, ensuring our sales associates teams are equipped with the knowledge and skills to move to field-based sales roles and win.

Reporting to North America Learning & Development leadership and directly managing the Sales Associate cohorts, you will drive the structure, rigor, and processes to create a reliable and field-ready Territory Manager bench.

This is a full time position in our Morrisville, NC office.

• Own the Sales Associate program end to end, including structure and integrity, recruiting and onboarding, training, coaching, and ongoing development, and placement
• Lead, coach, and develop a team of Sales Associates through regular 1:1s, direct observation, and performance evaluations
• Oversee and deliver training in partnership with the sales training team to ensure high quality development experiences
• Oversee recruitment strategy and partner with Talent Acquisition to hire ideal candidates
• Collaborate with field sales teams to support readiness and territory success
• Monitor KPIs, drive sales results, and remove barriers to performance
• Manage program logistics, including scheduling, housing, travel, and expense oversight
• Provide reporting and insights to Sales Development leadership; present program updates and outcomes

• Education:
  
  Bachelor’s degree or equivalent experience with a minimum of 6 years sales experience (Align experience strongly preferred)
• Experience:
  
  Minimum 6 years of recent sales experience; sales management and/or training experience with a background in pharmaceutical or medical device sales training preferred
• Skills:
  
  Sales, sales process, sales training, sales leadership, coaching, performance development, data fluency, process improvement, training facilitation, project management, presentation, knowledge application, performance management, interviewing
• Communication:
  Demonstrated skills at all stakeholder levels and proven ability to influence with and without authority;
  Strong sense of ownership, holding self and others accountable to meet/exceed expectations
• Teamwork:
  Demonstrated ability to manage multiple deadline-driven projects in a fast-paced, inclusive team environment; ability to own and adhere to sales training related processes and systems
• Complementary skills:
  Instructional design, learning analytics, LMS/learning platforms administration
• Project management and project management software utilization
• MS Office Suite and Copilot integration

If provided, base salary or wage rate ranges are the range in which Align reasonably expects to set a candidate’s pay for the posted position. Actual placement depends on the individual skills and experience level of a candidate plus the total compensation and equity across team members. For other locations outside of the primary location, the base salary range will be adjusted geographically.

For Field Sales roles, the salary listed is the base pay only and does not include the applicable incentive compensation plan. A cost of living adjustment may be added to base pay for higher cost areas in the U.S.

Our internship hourly rates are a standard pay determined based on the position and your location, year in school, degree, and experience.

General Description of All Benefits

We are pleased to provide a general description of the benefits Align offers to full-time employees in this position.

Align offers employees and their eligible dependents medical (with a Health Savings Account option for some plan offerings), dental, and vision in accordance with those plans. Align also offers to employees:

• Discounts on Invisalign and Vivera to employees and their eligible dependents after 90 days of employment
• Back-up Child/Elder Care and access to a caregiving concierge
• Family Forming Benefits – Available to Employees, and their spouse or domestic partner, covered under one of Align’s health…