Sales Development Representative II Virtual Demand Center - United

Meet the Team

The Virtual Demand Center is one of Cisco’s fastest-growing sales and marketing teams, serving as the talent engine for Cisco Sales & Marketing. This diverse and motivated team consistently delivers profitable growth, contributing significantly to Cisco's overall sales strategy. Joining this team means gaining a deep understanding of Cisco’s solutions and customers surrounded by and learning from top industry professionals. You will be inspired by continuous enablement and coaching, setting you up for both immediate and future success within a dynamic environment.

As a Sales Development Representative, you will directly manage inbound inquiries across various channels, generating qualified opportunities from inbound demand to drive significant pipeline growth for Cisco. Your role involves partnering with internal sales teams and Cisco partners to progress these qualified opportunities, directly impacting revenue generation and market expansion. You will enhance lead management processes to improve conversion to opportunity efficiency and ensure data integrity across critical systems, contributing to operational excellence.

Additionally, you will uncover new revenue opportunities through up‑sell and cross‑sell identification, making a tangible impact on Cisco's financial success and market reach.

• Completion within the past 3 years of a Bachelor's degree program + 2 years of relevant sales experience or a Master's degree program + 0 years of relevant experience.
• Fluent in English.
• Able to legally live and work in the country for which you’re applying, without visa support or sponsorship.

• 1‑2 years of sales and/or lead‑generation experience in a high‑tech or SaaS company.
• Passion for innovative technology and ability to quickly learn new IT software products and understand business‑critical solutions.
• Curious and enjoys solving complex problems.
• Understands the importance of adapting communication style effectively to different audiences.
• Thrives in a team environment and utilizes identified standard processes.
• Continuously seeks and integrates feedback to foster growth, change, and a positive work environment.

• Medical, dental, and vision insurance.
• 401(k) plan with Cisco matching contribution.
• Paid parental leave.
• Short‑term and long‑term disability coverage.
• Basic life insurance.
• Potential eligibility for Cisco restricted stock units.
• Paid holidays: 10 paid holidays per year plus 1 floating holiday for non‑exempt employees.
• Personal wellness days: 4 paid days off per year determined by Cisco.
• Paid vacation:
  Non‑exempt employees receive 16 days per year; exempt employees have a flexible program subject to availability.
• Paid sick time: 80 hours upon hire and each January 1st thereafter, with the option to carry forward up to 80 hours.
• Optional volunteer days: 10 paid days per year.
• Employees on sales plans earn performance‑based incentive pay on top of their base salary.

Base salary and incentive compensation are determined by location, market conditions, and experience. For the New York City metro area, total compensation ranges from $101,000 to $146,700. For non‑metro New York state and Washington state, ranges are $97,400 to $141,400. The ranges listed include base pay and sales incentive compensation combined for quota‑based sales roles.