Principal Client Partner; RapidScale

Client Partner Sr Manager – CCI

Compensation
:
Base salary $ – $, plus annual incentive/commission target of $.

Job Description
:
The Principal Client Partner manages and grows a portfolio of enterprise and upper mid‑market clients by driving revenue, retention, and long‑term customer success. The role owns the client relationship, executes account strategy, manages opportunities, and delivers measurable business outcomes within Rapid Scale’s client ownership model.

• Own and manage the full customer relationship across a portfolio of enterprise and upper mid‑market clients
• Build and maintain relationships with senior stakeholders and key decision makers
• Drive revenue growth, retention, and expansion across managed services and professional services
• Develop and execute account plans aligned to client business objectives and outcomes
• Identify and pursue new opportunities across cloud, security, and modernization solutions
• Manage opportunities through the full sales cycle from qualification through close
• Partner with solution engineering, delivery, and internal teams to position and deliver solutions
• Coordinate internal resources to ensure alignment and a seamless customer experience
• Monitor account health, identify risks, and support mitigation strategies
• Maintain strong pipeline discipline, forecasting accuracy, and CRM hygiene

• Bachelor’s degree and 8+ years of enterprise sales experience (alternative: master’s degree and 6 years, Ph.D. and 3 years, or 12+ years of relevant experience without a degree)
• Demonstrated experience closing and expanding services‑led engagements, typically ranging from $500K–$5M+ TCV
• Experience managing and growing enterprise or upper mid‑market accounts
• Experience selling managed services, cloud solutions, or consulting engagements
• Ability to navigate multi‑stakeholder buying processes and align solutions to business needs
• Ability to build relationships with senior stakeholders and influence decision making
• Strong understanding of public, private, and hybrid cloud environments
• Strong communication, organization, and collaboration skills

• Experience in a cloud MSP, systems integrator, or consulting environment
• Familiarity with AWS, Azure, Google Cloud, and VMware ecosystems
• Experience selling in complex, multi‑stakeholder enterprise environments
• Experience in industries such as Healthcare, Financial Services, Professional Services, Retail and Gaming

Travel up to 30-50% as needed.

Cox offers paid vacation, seven paid holidays, up to 160 hours of paid wellness annually, additional paid time off for bereavement, voting, jury duty, volunteer time, military leave, and parental leave. Eligible employees receive health care insurance, retirement planning, and other benefits. Please refer to the benefits page for details.

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

EOE, including disability/vets.