Regional Account Manager – Raleigh

Position Summary

The Regional Account Manageris responsible for developing and executing strategic account plans across a defined geographic region. This role focuses on expanding regional client relationships, driving revenue growth, coordinating multi-market opportunities, and serving as the primary point of contact for regional andselectednational clients.

The Regional Account Manager works cross-functionally with Territory Managers,Account Managers,Estimating, Operations, and Senior Leadership to ensure consistent execution, client satisfaction, and profitable growth across all assigned markets.

• Develop and execute comprehensive regional account plans covering multiple properties, cities, and ownership groups.
• Build and strengthen relationships with Regional Managers, Asset Managers, Ownership Groups, and key decision-makers.
• Drive increasedmarketshare and service penetration within existing accounts.
• Identify and pursue opportunities to expand services across client portfolios.
• Serve as the primary liaison for regional and portfolio-level client communication.
• Coordinate account strategies across territories.
• Maintainaccurateforecasting and pipeline management using company CRM systems.
• Participate in regional and national industry events to promote company services.

• Achieve defined regional revenue and gross margin targets.
• Maintainaccuratepipeline forecasting and revenue projections.
• Identify, prioritize, and secure high-value regional opportunities.
• Support pricing strategy and positioning for regional and portfolio-level initiatives.
• Contribute to strategic planning efforts to expand regional market share.

• Provide strategic direction and support to Account Managers/Territory Managers within the assigned regionwhenrequiredas we expand our key accounts.
• Coordinate client engagement strategies across multiple markets.
• Assistin resolving escalated client issues.
• Ensure consistent service delivery, pricing alignment, and client communication.

• Ensure consistency in scope, pricing, and execution across markets.
• Assist with contract strategy, financial expectations, and client alignment.
• Participate in regional planning meetings for large capital and renovation projects driven by the client.
• Support coordination of regional project wins.

• Monitor regional market conditions, client trends, and competitive activity.
• Identify geographic and client expansion opportunities.
• Provide market intelligence and growth recommendations to leadership.

• Assistin development and expansion of national account relationships.
• Support national account rollout across regional markets where requested.
• Ensure consistent execution of company standards across client portfolios.

• Provide mentorship and guidance tonew and/or existing employees as needed.
• Assistin developing sales talent and supporting professional growth.
• Promote alignment with company values, systems, and operational standards.
• Participate in strategic planning sessions.

• Travel within assigned region to support client relationships and business development.
• Attend regional and national conferences, client meetings, and company events.

• MaintainaccurateCRM and pipeline reporting.
• Deliver high levelsof client satisfaction and retention.
• Secure new regional client relationships.
• Expand services within existing client portfolios.
• Achieve regional revenue and profitability targets.