Client Partner – Hi-Tech

Client Partner Hi-Tech Vertical

As a Client Partner for the Hi-Tech vertical at LTIMindtree, you will own and grow strategic relationships within a key enterprise technology account in North Carolina. You will be responsible for driving revenue growth, enhancing client satisfaction, and positioning LTIMindtree's comprehensive portfolio of digital, consulting, and engineering services to address complex challenges in the high-tech industry.

Key Responsibilities

• Strategic Account Management & Sales
• Drive revenue expansion through mining and farming within the assigned account.
• Build and maintain a strong sales pipeline, managing the full deal lifecycle from opportunity identification to closure.
• Identify and pursue large transformation deals across digital engineering, cloud, and enterprise IT.

Client Relationship Management

• Develop and maintain strong relationships with C-suite and senior executives across business and technology functions.
• Act as a trusted advisor by understanding the client's business priorities, product strategies, and market positioning.
• Ensure high levels of client satisfaction and long-term partnership growth.

Delivery-Led Growth

• Collaborate closely with delivery leaders to ensure successful execution of programs and high-quality outcomes.
• Leverage ongoing engagements to identify opportunities for upsell and cross-sell.
• Drive account mining through innovation-led conversations and value realization.

Thought Leadership & Market Presence

• Bring a strong point of view on trends in the Hi-Tech industry such as product engineering, semiconductor ecosystem, cloud-native transformation, AI/ML, and platform modernization.
• Represent LTIMindtree in industry forums, client discussions, and strategic workshops.
• Contribute to internal best practices and knowledge sharing within the Hi-Tech vertical.

Key Performance Indicators (KPIs)

• Financial Performance:
  Revenue growth, profitability, TCV (Total Contract Value), and ACV (Annual Contract Value).
• Customer Success:
  Client satisfaction scores (CSAT/NPS) and account retention.
• Pipeline Health:
  Strong and predictable pipeline with consistent deal velocity.

Required Qualifications & Experience

• 12+ years of experience in IT services/consulting with a strong focus on Hi-Tech account management and sales.
• Proven track record of managing and growing large strategic accounts.
• Experience in selling digital engineering, cloud, data, and enterprise transformation services.
• Strong understanding of the Hi-Tech industry landscape (e.g., networking, hardware, software, semiconductor, or platform companies).

Technical & Functional Competencies

• Hi-Tech Domain Knowledge:
  Understanding of product engineering, supply chain, platform ecosystems, and enterprise IT within technology companies.
• Digital Transformation Expertise:
  Ability to articulate value around cloud, AI/ML, data platforms, and engineering services.
• Commercial Acumen:
  Strong skills in deal structuring, pricing, contract negotiations, and P&L management.

Personal Attributes

• Consultative Seller:
  Ability to engage in strategic conversations and influence senior stakeholders.
• Executive Presence:
  Strong communication and presentation skills.
• Collaborative Mindset:
  Ability to work effectively in a global, matrixed organization.
• Outcome-Oriented:
  Focus on driving measurable business impact for the client.