Solution Consultant​/Sales Engineer- Collaboration

Solution Consultant/Sales Engineer
- Collaboration

** Description -*
* ** Job Summary*
* This role is responsible for building strong relationships with key customers and stakeholders, advising and influencing their strategic decisions, and tackling unique customer issues-particularly around  
** enterprise collaboration and unified communications solutions** . The role collaborates with internal teams on account planning, sales strategy, and  
** customized HP collaboration and video conferencing solutions** , while mentoring junior team members. The role navigates complex technical customer challenges involving  
** cloud, SaaS, and HP collaboration technologies
** and works toward customer satisfaction and the organization's growth.

** Responsibilities*
* + Leads the design of complex, innovative, and strategic solutions-including  
** enterprise collaboration, video conferencing, and unified communications environments*
* -that address unique customer challenges and align with the organization's long‑term goals.

+ Fosters deep and strategic relationships with key customers and stakeholders, acting as a trusted advisor and influencing their business and technology decisions related to  
** modern workplace, hybrid work, and collaboration strategies** .

+ Delivers compelling presentations and demonstrations to executive‑level customers, articulating the value proposition of the organization's solutions, including  
** HP video conferencing systems, conference phones, and professional headsets** , aligned with customers' business goals.

+ Develops and executes strategic account plans for high‑profile customers, coordinating with sales teams to ensure long‑term customer satisfaction and growth, particularly within  
** collaboration and unified communications solution deployments** .

+ Leads the design and implementation of highly intricate integrations between  
** HP collaboration endpoints
** and third‑party or cloud platforms (e.g., Microsoft Teams, Zoom, Webex), showcasing the organization's ability to seamlessly connect diverse technologies.

+ Tackles intricate technical challenges and unexpected customer issues related to  
** audio quality, video performance, device interoperability, and cloud integration** , applying innovative problem‑solving skills to complex scenarios.

+ Leads or contributes to high‑impact initiatives that drive revenue growth, improve operational efficiency, or enhance customer experience through  
** optimized collaboration and conferencing solutions** .

+ Identifies potential risks associated with complex collaboration architectures (e.g., network readiness, device management, interoperability) and develops mitigation strategies to ensure successful project outcomes.

+ Organizes and facilitates innovation workshops focused on  
** modern collaboration use cases** , enabling customers to explore new approaches using  
** HP collaboration and cloud‑based solutions** .

+ Acts as a mentor to junior team members, guiding their professional growth, sharing deep expertise in  
** HP collaboration products, cloud services, and consultative selling** , and promoting a culture of excellence and continuous improvement.

** Education & Experience Recommended*
* + Four‑year or Graduate Degree in Sales, Marketing, Business Administration, Computer Science, or related discipline, or commensurate work experience or demonstrated competence.

+ Typically has  
** 5-10 years of work experience** , preferably in technical selling, consultative selling, presales engineering, account management, or enterprise collaboration solutions.

** Preferred Certifications*
* + None required  _(Certifications are a plus.)_

** Knowledge & Skills*
* +  
** HP collaboration solutions** , including video conferencing systems, conference phones, speakerphones, and professional headsets

+ Unified Communications (UC) and collaboration platforms (e.g.,  
** Microsoft Teams, Zoom, Webex** )

+ Demonstration and executive presentation skills

+ Presales and solution consulting

+ Sales Process, Sales Prospecting, and Request for Proposal (RFP) responses

+ Device provisioning, firmware management, and lifecycle management for collaboration endpoint

**…