Cell Therapy Account Manager

• Assess, cultivate, and manage customer relationships across stakeholders within assigned accounts
• Develop customized site-specific account plans and coordinate resources to meet customer needs
• Serve as the main point of contact for designated CAR T treatment sites
• Collaborate with cross-functional partners to create a streamlined interface between account stakeholders and field-facing colleagues
• Navigate complex account environments and drive solutions addressing stakeholder needs
• Collaborate with partners to support referrals of appropriate patients to treatment centers
• Maintain and continuously develop disease- and product-specific knowledge
• Provide customer insights and timely feedback on business trends, therapeutic landscape changes, performance, industry issues, opportunities, and risks
• Ensure compliance with laws, regulations, and policies governing cell therapy activities
• Drive within the assigned territory and travel by airplane where required

• 7+ years of sales, marketing, and/or commercial experience
• 5+ years of experience in Hematology/Oncology
• Experience working in large, complex accounts and identifying influential stakeholders
• Customer service orientation with quick responses, reliability, and excellent follow-up
• Ability to partner with leadership and cross-functional partners to implement key account strategies
• High degree of technical expertise and business acumen
• Strong analytical, consulting, and business planning skills
• Excellent written and verbal communication skills and presentation style
• Thorough understanding of U.S. compliance guidelines
• Ability to work independently and travel as needed, up to 50%
• Valid driver's license
• Bachelor’s Degree or equivalent
• Hospital sales experience in academic and community settings preferred
• Buy-and-bill reimbursement experience preferred

Demonstrates extensive experience in managing customer relationships and developing account strategies within Hematology/Oncology. Possesses strong analytical skills and a thorough understanding of U.S. compliance guidelines, ensuring effective collaboration with cross-functional partners and stakeholders.

• 7+ Years Of Sales Experience
• 5+ Years Of Hematology/Oncology Experience
• Customer Service Orientation
• Strong Analytical Skills
• Thorough Understanding Of U.S. Compliance Guidelines

• Account Management
• Business Planning
• Stakeholder Identification
• Disease-Specific Knowledge
• Technical Expertise

• Excellent Communication Skills
• Reliability
• Quick Response

• Valid Driver's License

• Cell Therapy
• Buy-And-Bill Reimbursement
• Hospital Sales
• Complex Accounts
• Cross-Functional Collaboration