Strategic Account Executive

Raleigh, NC | In-office | Full-time

Hey — Derek here, COO and co-founder of Re Fi Buy . If you love opening doors at enterprise brands and retailers, teaching a buyer something they didn't know about their own business, and closing deals in a category that didn't exist two years ago: keep reading. Let's dig in.

A few quick notes up front:

• No recruiters, please.
• Applicants must have permanent work authorization in the US. We're not sponsoring visas for this role.
• This is an in-office role in Raleigh, NC with regular travel for prospect meetings and industry events.

We're hiring a Strategic Account Executive to own full-cycle sales into enterprise brands and retailers. You'll work a named territory of strategic accounts including enterprise brands and retailers, taking deals from first conversation through signed agreement.

This is a category-creation sale. Most of your buyers are actively trying to figure out agentic commerce right now. Your job is to teach, build urgency, and effectively run a high velocity sales process end-to-end. You'll build deep, trusted partnerships with your customers along the way that keep Re Fi Buy  top of mind as we ship new capabilities and offerings.

You'll work closely with our Solutions Engineers, Product Managers, and Leadership Team to support the company’s growth objectives.

This is a seat for a self-starter. There's no SDR team feeding you meetings and no thick enablement binder, you'll own your accounts and build fast.

Pipeline

• Own a named territory of strategic accounts across enterprise brands, retailers, and agencies.
• Build qualified pipeline through outbound prospecting, inbound follow-up, conference presence, and partner referrals.
• Multi-thread into digital, ecommerce, and marketing organizations. From practitioner champions up to VP and C-level economic buyers.

Full-cycle selling

• Run consultative discovery that uncovers how AI shopping engines are already reshaping each prospect's discoverability and what it's costing them.
• Partner with Solutions Engineering on demos, technical deep-dives, and onboarding of the Commerce Intelligence Engine.
• Drive deals through evaluation, procurement, and legal; negotiate and structure agreements including pilot-to-contract conversions and multi-brand deals.
• Execute clean handoffs to Solutions Engineering and onboarding so customers hit the ground running.

Customer partnership

• You’ll build trusted, lasting relationships with your customers, being viewed as a strategic partner in their agentic commerce journey, not just the person who sold them software.
• Keep customers in the loop as we launch new capabilities and offerings that fit their needs, supporting customer growth and upsell opportunities.

Operating rigor

• Maintain tight CRM hygiene in Hub Spot including accurate deal stages, next steps, and forecast commitments.
• Feed market intelligence back to product and leadership: what buyers ask for, how competitors position, where the category is heading.
• Represent Re Fi Buy  at industry events and contribute to the thought leadership that's building this category.

• 7+ years of quota-carrying B2B SaaS sales experience, with meaningful time selling into enterprise brands or retailers.
• Domain fluency in ecommerce, retail tech, digital shelf, marketplaces, and/or product-data infrastructure. You can talk catalogs, channels, and merchandising credibly on day one.
• Track record closing six-figure ACV deals with complex, multi-stakeholder buying committees.
• Comfortable selling an emerging category: you can teach, challenge, and create business cases to drive budget allocation.
• Disciplined operator with strong command of sales process, forecasting, and pipeline management.
• A true self-starter. You…