Sales Support Catalyst

Alfred William & Company is looking for a Sales Support Catalyst to work directly with our highly skilled Account Managers, Business Developers, Marketing, Designers, Project Managers and Customer Care professionals to help ensure the sustainable growth of our team and support our customers. The individual will learn competencies in commercial furniture concepts and trends; design processes, sales methods and expectational customer service.

Responsibilities for Sales Support Provide daily sales and customer support to the Account Managers and Leadership team.

Software Support – Learn and support the team while utilizing company software including (CAP, Quick Base and Scout)
Scheduling and attending (when appropriate) prospective meetings and follow-up action items.

Manage small, non-commissionable projects.

Administrative and data entry

Identifying sales leads through cold calls as well as a proactive direct sales approach. Develop successful relationships with clients.

Marketing Showroom Tour Support – In coordination with our marketing team, ensure the showroom is prepared for client and prospective visits.

Customer Support – Provide support for accuracy during final order reviews.

Engage with the Miller Knoll resources and partner with open-line manufacturing representatives.

Work effectively in a project team environment.

Skills Strong communication skills

Must be highly organized and detail oriented.

Self-motivated

Strong time management skills

Resourceful problem solver

Knowledge of Microsoft Excel and Word Preferred Commercial Design or Furniture experience.

Self-starter

Natural Curiosity Business Intuition Education Bachelor ’s Degree preferred.

Must possess excellent written, verbal, and public speaking/presentation skills.