Service Sales Account Manager - Southeast

Job Information

Location:

Earth City, Missouri, United States Job : R0138793 Date Posted:  Company Name: HITACHI ENERGY USA INC Profession (Job Category):
Sales, Marketing & Product Management

Job Schedule:

Full time Remote:
Yes

Job Description:

Regional Service Sales Account Manager Southeast – PGSV US Service – Hitachi Energy is seeking a Service Sales Account Manager (RSSAM) for the Service BU sales team in the US Southeast region. This is a high visibility, high impact role in the US Service BU sales organization, requiring 5-7 years’ experience in US power utility industry, strong sales skills and customer centricity.

• Service Sales Delivery Meet and exceed Sales Orders targets for the region.
• Lead and execute Sales capture strategies to grow Service existing customer base , while driving incremental growth through SLAs with new accounts.
• Develop and implement service sales account plans to ensure growth in HMAX Energy based contract business.
• Drive installed-base drive campaigns, promote suitable mix of on-site and remote service programs, to benefit customers and Hitachi Energy.
• Understands channel strategy and the establishment of related prices, prepares sales plans, reviews them and proposes recovery plans when needed.
• Regularly working with the IB Managers to update our IB database to reflect changes made at customer sites.
• Leadership Lead customer engagement and internal cross-functional resources to support strategic opportunities and win business with new and existing accounts.
• Operate as his/her accounts trusted advisor for Hitachi Energy portfolio, innovation and solutions, to deliver lifecycle extension of their assets and energy infrastructure.
• Volume and Profit Leverage 1IB database to identify, support and execute ad-hoc service campaigns, to grow new and existing customers base and market coverage.
• New Opportunities Identifies and leads new service business opportunities, performs customer facility walk-through sessions to identify and deliver suitable mix of services programs and/or SLAs.
• Generates Service sales leads and develops new market opportunities by utilizing market trend information, identifying, and exploring potential new service portfolios.
• Takes a holistic approach to leverage Hitachi Energy cross-BUs products offering to drive and attach install & commissioning and other services.
• Customer approach Establishes long-term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM).
• Register customer feedback and ensure customer satisfaction throughout the sales process.
• Sales Process Sells entire service product portfolio to expand Hitachi Energy footprint in the designated region, while supporting commercial synergies with Shermco’s services offering maximum value delivery and market coverage.
• Articulate value-based messaging to customers, around HMAX Energy based SLAs to optimize their O&M planning and strategy.
• Marketing Acts as a marketer/salesperson of Hitachi Energy’s service products and solutions during marketing activities (trade fairs, exhibitions, conferences, customer meetings).
• Translates the needs of customer into relevant Hitachi Energy service offerings and solutions.
• Health, Safety and Integrity Embodies Safety as his/her license to operate across the organization and customers. Contributes to risk assessments. Registers required information into Salesforce. Ensures technical reliability, safety and cost-effective solutions to satisfy customer’s needs. Complies with health and safety directives.
• Additional Responsibilities Provide technical direction for service sales training to less-experienced…