University Program Specialist

Job Posting Information

Posting Number: PG194873SP
Internal Recruitment:
No

Working Title:

University Program Specialist
Anticipated Hiring Range: $53,000 - $60,000

Work Schedule:

40 hours / week; 8-5 but schedule is flexible

Job Location:

Raleigh, NC
Department:
Department of Clinical Sciences

The Vector‑borne Disease Diagnostic Laboratory is within the Department of Clinical Sciences, administered by the College of Veterinary Medicine at NC State University. The focus of the VBDDL at NCSU‑CVM is vector‑borne disease research and diagnostics. We strive to identify, characterize, and advance our understanding of vector‑borne pathogens for the benefit of animal health and translational research. We provide quality answers to diagnostic questions, developing and validating assays, antigens, and controls as part of our research, and modifying methods or reagents as needed for the best analysis possible.

As a Pack member, you belong here and can enjoy exclusive perks designed to enhance your personal and professional well‑being.

What we offer:

• Medical
  , Dental
  , and Vision
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Accident Plan
• Paid Time Off and Other Leave Programs
• 12 Holidays Each Year
• Tuition and Academic Assistance
• And so much more!

Attain work‑life balance with our Childcare
, Wellness & Recreation Membership
, and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer:
Perks and benefit eligibility is based on Part‑Time or Full‑Time Employment status. Eligibility and employer‑sponsored plans can be found within each of the links offered.

The VBDDL is seeking a dedicated professional to join their team in a dynamic operational role. The University Program Specialist plays a critical role in ensuring that the VBDDL operates at a high level of efficiency. This position serves as a liaison between administrative functions and laboratory operations, focusing on workflow optimization, data integrity, and superior client service. The ideal candidate combines strong project administration capabilities with a working knowledge of vector‑borne diseases to support veterinarians, research collaborators, and internal teams.

• Oversee and streamline administrative and laboratory Standard Operating Procedures (SOPs) to ensure optimal workflow efficiency.
• Coordinate diagnostic and research activities to align with organizational goals and protocols and make informed operational decisions based on thorough information analysis.
• Manage diagnostic and research databases, ensuring strict data quality and integrity and partner with the Operations Manager to maintain and improve the Laboratory Information System (LIS).
• Assist with administrative financial tasks, including payment processing as required.
• Serve as a primary point of contact for veterinarian clients and research collaborators, offering guidance and troubleshooting support.
• Disseminate scientific advancements and laboratory updates through various channels, including the VBDDL website.
• Facilitate efficient client interactions to maintain high levels of satisfaction and productive professional relationships.
• Apply an understanding of vector‑borne diseases to effectively communicate complex scientific information to stakeholders.
• Stay current on VBDDL scientific advancements to ensure accurate information dissemination.

Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities.

Minimum Experience/Education
:
Bachelor's degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Preferred Qualifications
:

• Experience with Google Drive, Microsoft Office, Microsoft Excel, Orchard/UVIS, or other laboratory information systems.
• Experience interacting with veterinarians and scientists utilizing diagnostic services.
• Experience in a vector‑borne disease research or veterinary diagnostic testing setting.
• Exceptional communication skills and professional…