Security Officer

Main Responsibilities

As a Site Security Officer, you will be required to provide a visible deterrence, respond to incidents, complete incident reports and collaborate with the local authorities.

• Carry out site duties in line with company policies and procedures
• Conduct internal and external site patrols including perimeter and fire doors check
• Prevent any unauthorized access to/within perimeters and buildings; liaise with the technical team daily to report any alarms, CCTV or gate issues on sites
• Communicate with departmental heads in the event of issues to property and/or assets
• Respond to all incidents or emergencies onsite
• Manage site gatehouse duties
• Oversee site keys and incident report management
• Ensure safety of people on site by reporting any health and safety breaches found

• Ensure that access/egress duties are actioned in line with company policies
• Always adhere to company training and processes in the pursuit of duties
• Provide excellent customer service skills, remaining courteous and professional
• Undertake refresher and developmental training as required

• Be computer literate in Microsoft Office and bespoke systems
• Have excellent interpersonal communication skills, both written and verbal
• Be customer service orientated, demonstrating professionalism and compassion
• Work under pressure
• Be a team player and able to work on own initiative

• Show flexibility and adapt to new requests outside the core role on request
• Respond to all customer requests in a timely manner

Location: Durham

Hours: 40 hours 5 minutes

Shift Pattern: Monday to Friday: 23:59 – 08:00

Hourly Rate: £13.45

Officers required: 1

To be an effective Security Officer, you will need to be a confident communicator, providing detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and be able to handle conflict in a professional manner.

You must have a valid SIA licence to apply for this role. Previous experience of working in a retail security role is an advantage but not essential as full training will be given.

• SIA licence renewal
• Auto‑enrolment pension scheme
• Investment into training
• Perkbox incentive scheme (discounts and employee assistance programme)
• Company uniform provided
• Perkbox recognition – rewards and discount platform
• Apprenticeship
• Employee of the month scheme (£50)
• 110% Club of outstanding performers (large prizes and monetary rewards)
• Wage Stream – flexible wage application to pull wages earlier than payday
• EAP – Employee Assistance Programme
• Progression opportunities within the company
• Ongoing training

ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities.

ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.

All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.