Security Officer

Your experience matters

Swain Community Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Security Officer joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

Our Security team plays a vital role in maintaining a safe and secure environment for patients, visitors, staff, and hospital property. Team members take a proactive approach to preventing theft, vandalism, and other potential risks while remaining prepared to respond quickly and effectively to high-risk or emergency situations. Working in a dynamic healthcare setting, the team frequently interacts with individuals in stressful or unpredictable circumstances, making strong communication, teamwork, and sound judgment essential.

Security Officers collaborate closely with one another and with hospital staff to manage incidents with professionalism and care. The role may also involve physical intervention when necessary, requiring strength, stamina, flexibility, and the ability to think critically under pressure.

A Security Officer who excels in this role:

• Proactively monitor hospital premises and respond quickly to any potential or active security threats.
• Investigate, manage, and document all security incidents, hazards, and unusual activities.
• Follow and enforce established policies, including alarm systems and emergency/disaster preparedness procedures.
• Lead and participate in safety drills and simulations to ensure staff readiness.
• Provide guidance, assistance, and a visible security presence to support the safety of staff, patients, and visitors.
• Conduct regular patrols to prevent theft, vandalism, fire risks, and unauthorized access.
• Manage traffic and parking flow while maintaining accurate reports, records, and security documentation.

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Medical, dental, and vision coverage options for full-time and part-time employees.
• Financial Protection & Paid Time Off: Life, accident, critical illness, and hospital indemnity insurance, along with short- and long-term disability, paid family leave, and PTO.
• Financial & Career Growth: Tuition assistance, certification support, student loan assistance, and a 401(k) retirement plan with company match.
• Employee Well-being: Programs supporting mental, physical, and financial health, including gym memberships, virtual care, mental health services, and employee discounts.
• Professional Development: Ongoing learning opportunities and career advancement support.
• Lifestyle Perks: Travel and entertainment discount programs to help you make the most of your time off.

Much walking is required during normal duty shift. Position requires mobility, bending, occasional lifting (5-50lbs), stooping, standing and sitting. Seeing, hearing, speaking and writing clearly in order to communicate with employees and clients, as well as to ability to observe and report incidents. Potential for exposure to inclement weather, unpleasant odors or sights. Must be physically fit and alert. Eye-hand coordination and finger dexterity is required.

Moderate to high stress level
.

• May require physical exertion during stressful encounters with challenging individuals. May have to restrain individuals or deal with resistance on a daily basis.
• MUST be able to remain calm, continue to function effectively, and develop priorities during stressful situations.
• MUST maintain composure in dealing with authorities, executives, clients, staff and the public, often under conditions of urgency and in pressure situation.
• May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
• Assist in light snow removal and ice melt spreading to help ensure the safety of all staff, patients, and visitors.
• Assist in lifting or moving patients as requested.

• High school diploma or equivalent required.
• Handle With Care certification within 3 months of hire or transfer.
• Strong critical thinking skills, sound judgment, and ability to work independently with minimal supervision.
• Ability to remain calm and take appropriate action in high-stress or emergency situations.
• Excellent communication and interpersonal skills, with the ability to interact professionally with patients, visitors, and staff.
• Ability to de-escalate conflicts and manage difficult or sensitive situations.
• Basic report writing and documentation skills.
• Ability to perform physical duties, including…