Boiler Technician IV

Are you a Boiler Service Technician searching for new experiences? ICON Boiler continues to grow as a top-tier boiler installer and service provider across the Southeast. We take pride in all we do and in our Associates which is why we offer competitive pay and compensation, benefits, growth opportunities, and more!

The Boiler Service Technician - Level 4 is a senior‑level role responsible for expert service, maintenance, and upgrades of hot water and steam boiler systems in commercial and industrial settings. This position requires advanced troubleshooting skills, extensive experience with dual‑fuel burner setups and combustion tuning, and a deep understanding of control and motor wiring. Candidates must be proficient in 3‑element feedwater systems, parallel positioning controls, and analog circuit/transmitter diagnostics.

Additionally, this role demands knowledge of 3‑parameter trim systems, O2 trim installation, and hands‑on experience with advanced control system upgrades. The ideal technician delivers top‑tier performance, reliability, and service excellence to our customers.

• Lead expert‑level service, maintenance, and upgrades of boiler systems in complex environments.
• Demonstrate a strong knowledge of burner setup.
• Demonstrate a strong knowledge of combustion management on dual fuel systems.
• Demonstrate a strong knowledge of working on 3‑element feedwater systems, parallel positioning controls.
• Ability to diagnose and resolve issues with analog circuits and transmitters.
• Knowledge of 3‑parameter trim systems and O2 trim controls.
• Execute advanced control system upgrades and retrofits.
• Provide coaching & guidance to other technicians on boiler repairs.
• Perform preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers.
• Prepare for on‑site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on‑site work.
• Inspect vehicles by checking vehicle condition and literature supplies.
• Maintain vehicles by keeping records of service manuals, scheduling, and completing repairs and maintenance service.
• Maintain tools and equipment by inspecting for signs of wear.
• Document work by completing paperwork on each job and maintaining files.
• Represent company by serving as a direct customer contact.
• Determine parts to order for repairs and timeliness of need.
• Keep current on all manufacturers’ products concerning installation, operation, maintenance, service, and repair.
• Provide technical support to customers.
• Be knowledgeable with the products and services offered by Brady and become effective in the sales of those products and services.
• Flexibility to work overtime/weekends, as required.

• Demonstrate and promote a spirit of cooperation and teamwork throughout the Company.
• Continually look for ways to improve our processes and ability to serve our customers effectively.
• Improve personal performance on a continual basis.

• Provide responsive, professional, and diplomatic customer service.
• Answer customer calls and correspondence quickly and pleasantly.
• Communicate with customers in a friendly, professional, and patient manner.
• Perform all duties with the goal of building and maintaining long‑term customer relationships.
• Immediately address any customer’s concern and request the involvement of other Company personnel as required.

• Follow all company safety programs and report any non‑compliance to your Team Leader.
• Notify Team Leader or Safety Manager of any unsafe conditions.
• Proper PPE equipment must be used at all times when necessary.
• Report all accidents and injuries to your Team Leader and HR immediately.
• Complete all monthly training topics on safety during the month due.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Associate degree or equivalent…