Security Alarm Technician- Charlotte, NC

Interface is seeking an experienced Security Alarm Technician. In this position, you will diagnose and resolve application issues while maintaining fire alarm, TCP/IP networks, video surveillance, access control and wireless solutions. As a Security Alarm Technician, you will be responsible for installing and servicing security and video surveillance systems, wireless devices, and cabling. This includes installing various electronic components and cables, terminating, commissioning and testing.

Interface equips its technicians with a full suite of high‑quality, company‑provided tools to ensure you’re prepared for every job. Standard equipment includes a cordless drill/driver, test monitor, tone generator and probe kit, cable strippers, crimpers, fish tape or rods, voltage tester, punch‑down tool, specialty wrenches or nut drivers, label maker, PPE (such as safety glasses, gloves, and hard hat), and a company‑issued laptop.

Additional tools may be provided based on specific job requirements or customer contracts.

Interface offers a dynamic, performance‑oriented work culture with a strong emphasis on collaboration. Our team is driven by a shared passion for sustained excellence and every member plays a critical role in achieving success.

• Medical, dental and vision coverage
• 401(k) retirement plan
• Paid time off
• Training opportunities
• Company‑provided vehicle and phone
• Additional benefits as outlined in the offer letter

• Install, repair and maintain intrusion, fire, video surveillance, network and VoIP integrated systems
• Work in the field using efficient methods to solve service issues
• Train customers on Interface‑provided systems
• Maintain acceptable and accurate inventory levels by conducting physical inventory counts
• Verify and submit all documentation for inventoried items according to company policy
• Install and terminate network and security cabling
• Perform fire stopping of cable penetrations
• Understand, adhere to and promote OSHA health and safety policies
• Interface with customer contacts on projects and service requests
• Coordinate with vendors for each project
• Perform hands‑on field interaction with customers at the site level
• Maintain assigned vehicle and tools
• Work full‑time with rotating on‑call duties as needed

• High School Diploma or GED; vocational or technical school preferred
• Valid driver’s license
• NICET certification is a plus
• Verifiable field experience
• Ability to read and understand technical documents and drawings
• Solid comprehension of terminology and publications related to installation and service of telecom, data, security and wireless systems
• Computer proficiency, including Microsoft Office Suite
• Ability to pass state and federal background checks for security installer registration
• Comfortable using small hand tools and power tools
• Legally authorized to work in the United States of America
• Ability to work outdoors in all weather conditions
• Schedule flexibility and willingness to travel overnight
• Physical demands: finger and wrist dexterity, hand/eye coordination, heavy physical effort, climbing stairs/ladders/scaffolds, working from heights with fall protection, carrying loads up and down stairs
• Minimum 2 years of proven field technician experience in the electronic security industry

Interface Systems is an Equal Employment Opportunity employer. All qualified applicants and employees will receive consideration for employment without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Employment decisions will be based on qualifications, merit, business needs, and job performance.

This includes hiring, promotion, transfer, compensation, and training.