Installer Helper II

Welcome!

The Installer Helper II requires basic knowledge of job procedures and tools obtained through work experience to complete routine and standard projects and assignments within the Installation family. Works under general supervision.

Key Responsibilities:

Works under direct supervision of the Installer or Lead Installer to install HVAC equipment and accessories in the customer’s home Assists with the installation of heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacturer specifications

Assists in the installation of ducts and duct fittings

Performs duties so as to deliver of excellent customer service and sustain high levels of customer satisfaction

Assists in the delivery and removal of equipment needed to complete the installation work Assists the Installer or Lead Installer in ensuring company property, vehicles, and tools are being properly used, maintained, and properly accounted forAs needed or required, completes all paperwork in a neat, accurate, thorough, and timely manner

Represents the company professionally, honestly, and ethically in all business matters and concerns

Responsible with the Installer for keeping installation vehicle clean and neat both inside and outside in keeping with the company’s professional image

Performs similar/other duties as needed or assigned

Regular, reliable attendance

Health & Safety

Roles and Responsibilities:

Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately

Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately

Corrects substandard acts or conditions within area of control

Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)
Never removes or renders ineffective safety guards, devices, or clothing prescribed to be in place or worn Complies with the general rules as prescribed by company program(s) procedure(s)
Operates devises or equipment as prescribed by company program(s) or procedure(s)
Participates in any safety initiatives, teams, or committees

Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately

Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents

Does not perform act that may endanger the safety or well-being of others

Does not engage in any pranks, contests, or rough boisterous behavior

Works in compliance with applicable legislative requirement

Desired Skills and

Qualifications:

High school diploma or GED with additional training and 0 to 2 years’ experience in HVAC with technical training certification preferred

Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work areaEPA and safety certifications required

Basic knowledge of the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessories

Mechanical aptitude and the ability to operate, or learn to operate, all necessary tools and equipment

Basic skills in reading wiring diagrams

Effective communication skills to communicate with customer and to provide excellent customer service

Effective and efficient time-management and organizational skills

Valid driver’s license with acceptable driving record

Available to work flexible hours and on-call shifts as needed

Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl

Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas

Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception

Ability to lift up to 75 pounds and…