HVAC Service Technician in Raleigh

Responsibilities

• Install, maintain, and repair residential and commercial HVAC systems
• Diagnose and troubleshoot system issues; perform routine maintenance
• Replace defective components using proper tools and safety protocols
• Run service calls efficiently using Service Titan (or be willing to learn)
• Provide on-site customer education, collect payments, and set expectations
• Conduct system inspections and recommend improvements
• Deliver excellent customer service and communicate effectively
• Collaborate with dispatch, parts runners, and senior techs for support
• Follow all safety procedures and maintain a clean, safe work environment

• High school diploma or equivalent; technical or vocational training in HVAC systems is .
• Proven experience as an HVAC Service Technician, preferably in a residential and/or commercial setting.
• Strong knowledge of heating, ventilation, and air conditioning systems, including installation, repair, and maintenance.
• Excellent troubleshooting and problem-solving skills, with the ability to diagnose and resolve HVAC issues efficiently.
• Proficient in using HVAC diagnostic tools and equipment.
• Strong customer service skills, with the ability to communicate effectively and professionally with clients.
• Ability to work independently and in a team environment, depending on the scope of the project.
• Valid HVAC technician license or certification (if required in your jurisdiction).
• Physical ability to lift and carry heavy equipment and work in various weather conditions.
• Valid driver's license and clean driving record.