Field Service Engineer

Responsibilities

• Complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment under minimal direction.
• Provide excellent and efficient service to Beckman Coulter’s customers.
• Provide technical training on products.
• Maintain accurate customer service logs and internal service records.
• Order repair parts and adhere to cycle times.
• Utilize business systems such as OBI, Sales Force, and SharePoint for Service Call Planning and advancing team goals.
• Communicate with various levels of internal and external customers, recognizing and addressing their unique needs.
• Foster collaboration by assisting with the training of newer Field Service Engineers.

• Associate degree (prefer technical, biomedical, instrumentation, electrical engineering or related) or equivalent military experience.
• 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation.
• Hands on experience with troubleshooting complex systems.
• Ability to travel – 100% travel, some overnight visits required, within territory or locations.
• Must have a valid driver’s license with an acceptable driving record.
• Ability to lift, move or carry equipment up to 50lb unassisted.
• Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time.
• Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity.