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Service Technician - Scale

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Cross Technologies Inc.
Full Time position
Listed on 2026-08-30
Job specializations:
  • Trades / Skilled Labor
    Maintenance Technician / Mechanic, Field/Service Technician, Installation Technician
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below
Position: Service Technician I - Scale

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Technical Raleigh, NC, US

Technician benefits:
  • company vehicle / gas card
  • monthly technician bonus plan
  • medical benefits after 30 days of employment
  • 401K
  • ESOP - employee stock ownership plan
  • 3 weeks of PTO
Job Summary:

Scale Service Techs Level I work mostly on their own in the field to calibrate and / or repair customer’s industrial scales. Candidates must have strong computer skills, be in good physical condition, enjoy solving technical problems and being part of a team. Upon completion of calibration, the service tech enters data into calibration software and creates a Certificate of Calibration for the customer.

They work some overtime and weekend hours.

Essential Functions:

Maintenance, calibration and / or repair of Industrial Scales

Respond to Call Service (Emergency) to fix and repair Customer’s Scales – calls could be during or after working hours. Must be willing to work some overtime and weekend hours – may also include some overnight travel.

Consistently maintain good work attendance and productive work ethic.

Minimum Requirements / Qualifications:

Strong mechanical, electronic and / or technical background in industrial environment

Valid driver’s license and clean driving history required

Welding and/or Concrete knowledge is a plus

Strong interpersonal and customer service skills

2 Year Technical Degree preferred but not required

Military service or calibration experience a plus

Performance driven and customer focused

Local travel, occasional overnights required

Core Competencies:

Commitment to Excellence - Check your work

Customer Relationship Management - communicate with customers to deliver better service

Methodical Approach - troubleshooting

Team Building

Physical Demands of the Position:

Stands greater than four hours at a time

Stoops and bends below knee level 8 – 10 times an hour

Lifts and carries less than 100 pounds repetitively

Climbs stairs more than four times in an eight hour shift

Pushes / pulls objects greater than 25 pounds

Reaches out;
Reaches overhead

Repetitively uses feet to walk and to drive

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