Seasoned Commercial HVAC Technician

SEASONED COMMERCIAL HVAC SERVICE TECHNICIAN

Location:

Raleigh, NC.

First Call Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. Founded in 2006 and partnered with First Call Mechanical in 2023, the company serves diverse facility types across the United States, including distribution centers, industrial plants, universities, airports, healthcare facilities, self‑storage units, and more.

• Competitive Weekly Pay
• Comprehensive Healthcare Coverage – Medical, Dental, Vision, + More (Includes some 100% Company‑paid plans)
• Financial Resources – 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long‑Term Disability
• Time‑Off & Holidays – Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans
• Career Growth & Development – Company‑sponsored education and career advancement programs like the First Call Academy, LEAP, and First Call Progression Program
• Generous Referral Bonus of $2,500 per referral
• Role‑Specific Perks – Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot allowances

We are currently seeking an experienced Commercial HVAC Service Technician to join our fast‑growing team. The ideal candidate will have a can‑do attitude, strong problem‑solving skills, and an active EPA Certification.

• Diagnose causes of problems and/or failures in heating/air conditioning systems, refrigeration systems, and food service equipment to identify repair or replacement needs with no mistakes/callbacks
• Perform maintenance and service repairs, install new units, or replace parts of existing units according to specifications of 15 tons+
• Maintain larger PM contracts with more than 5 units
• Repair or replace defective parts in units and equipment and their controls
• Service and troubleshoot mini‑splits and/or replace smaller RTU’s and mini‑splits for 15 tons or less
• Communicate with Dispatch to ensure completion of scheduled jobs
• Maintain preventative maintenance schedules and procedures for customers
• Provide elite customer service to every customer encountered

• Continual learning and development through First Call Academy to set the bar for skill level in the industry
• Elite level of customer service to ensure we continue to be the First Call our customers look for

This position reports to the local Branch Leader and is responsible for engaging with the service team and all of our customers.

• Valid Driver’s License with acceptable driving record
• Active EPA Certification
• 5+ years’ experience in a commercial HVAC setting
• OSHA 10 Certification
• Manufacturer Certification is preferred
• Available to work flexible hours and on‑call shifts as needed
• Strong mechanical aptitude and problem‑solving skills

• Language Skills – Ability to read, comprehend, and write correspondence; explain problems and resolutions to customers; communicate updates with account managers.
• Mathematical Skills – Ability to add, subtract, multiply, divide, compute rate, ratio, percent, and interpret graphs.
• Reasoning Ability – Apply common sense, deal with problems with multiple variables, prioritize tasks; help lead over and teach helpers and tech I’s.
• Physical Demands – Regularly use hands, stand, walk, sit, climb, balance, stoop, kneel, crouch, crawl, lift up to 50 lbs; specific vision abilities required.

NOTE:

This job description is not intended to be all‑inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.