Hotel Engineering Tech Apprenticeship- Wake Tech

Description

Hotel Engineering Apprentice

Position Summary

The Hotel Engineering Apprentice is responsible for learning and supporting the daily engineering operations of the hotel. Through a structured apprenticeship program, the apprentice will gain hands‑on experience maintaining hotel facilities, guest rooms, public spaces, and critical building systems that support safe, efficient, and uninterrupted hotel operations.

Working under the guidance of the Director of Engineering, Chief Engineer, or other designated engineering leadership, the apprentice will develop knowledge of hotel‑specific maintenance practices, preventive maintenance programs, work order systems, life safety requirements, energy management, and the coordination of engineering activities with other hotel departments.

The Hotel Engineering Apprentice plays an important role in supporting the overall guest experience by helping ensure that guest rooms, public areas, equipment, and building systems are safe, functional, well‑maintained, and operating efficiently.

Essential Duties and Responsibilities

Hotel Engineering Operations

• Participate in the daily operations of the hotel's Engineering Department.
• Assist with maintaining guest rooms, public areas, back‑of‑house spaces, and hotel facilities.
• Respond to maintenance requests and work orders in a timely and professional manner.
• Learn and follow hotel engineering standards, procedures, and preventive maintenance programs.
• Assist with daily inspections of hotel facilities and equipment to identify maintenance needs.
• Support the operation and maintenance of building systems essential to hotel operations.
• Maintain accurate records of completed work, inspections, and maintenance activities.
• Assist with maintaining engineering tools, equipment, supplies, workshops, and storage areas.

Guest Room and Public Area Maintenance

• Assist with the inspection, repair, and maintenance of guest rooms to ensure they are safe, functional, and ready for occupancy.
• Respond to guest room maintenance concerns, including issues involving lighting, plumbing, HVAC, doors, locks, furniture, fixtures, and appliances.
• Work closely with Housekeeping and Front Desk teams to address maintenance issues that may affect room availability or the guest experience.
• Assist with maintaining hotel public spaces, including lobbies, meeting areas, restaurants, corridors, and exterior areas.
• Perform repairs and maintenance in a manner that minimizes disruption to guests and hotel operations.

Preventive Maintenance

• Participate in the hotel's preventive maintenance program.
• Assist with scheduled inspections and maintenance of guest rooms, public areas, and building equipment.
• Learn to identify potential equipment failures and maintenance concerns before they affect hotel operations.
• Assist with documenting preventive maintenance activities and completing assigned tasks.
• Help maintain equipment and facilities to support operational reliability and extend the life of hotel assets.

Hotel Building Systems

Under appropriate supervision, the apprentice will gain experience with hotel building systems, which may include:

• Heating, ventilation, and air conditioning (HVAC) systems.
• Plumbing systems and fixtures.
• Electrical and lighting systems.
• Boilers, water heaters, pumps, and other mechanical equipment.
• Kitchen and food and beverage equipment.
• Laundry equipment.
• Building automation and energy management systems.
• Fire and life safety systems.
• Elevators and other building equipment.
• Pools, spas, and recreational equipment, where applicable.

The apprentice will assist with monitoring, inspecting, and maintaining these systems to support safe and efficient hotel operations.

Guest Service and Interdepartmental Support

• Recognize the role of the Engineering…