Plumbing Technician

*
* Location:

** NC Plumbing Pros
** Type:
** Full-Time

** Are you a plumbing pro who can pivot from a residential kitchen to a commercial boiler room without breaking a sweat?**

NC Plumbing Pros is looking for a skilled
** Senior Plumbing Technician
** to join our team. We aren’t just looking for someone who can turn a wrench; we’re looking for a problem-solver who takes pride in "saving the day" for homeowners and local businesses alike.

### What You’ll Do

- ** Residential Excellence:
** Provide top-tier diagnostic, repair, and installation services for residential customers. You are the face of our company in their homes, and your ability to build trust and rapport is key.

- ** Commercial Coverage:
** Tackle complex service calls in commercial environments. Experience in this sector is a major plus, and your expertise will be invaluable in ensuring smooth operations for businesses.

- ** Warranty Specialist:
** Work seamlessly with Home Warranty claims, ensuring all documentation is accurate and customers understand their coverage. Your thoroughness will help avoid unnecessary complications.

- ** Modern Tech:
** Utilize our 2026 field service software to manage digital estimates, job photos, and real-time dispatching. Embrace technology to streamline your workflow (no more chasing paper!).

### What We’re Looking For

- ** Residential Expertise:
** You are well-versed in everything from tankless water heaters to intricate drain systems and can diagnose issues with speed and accuracy.

- ** Commercial Savvy:
** Preferred experience with commercial-grade fixtures, grease traps, and larger-scale piping. Your background will help us deliver exceptional service to our commercial clients.

- ** Active Plumbing License:
** A valid and active plumbing license is required to ensure compliance with local regulations.

- ** Warranty Knowledge:
** Familiarity with the home warranty process is a significant advantage—you know how to navigate the "claim" side of the job and can assist customers effectively.

- ** The "Pro" Mindset:
** A valid driver’s license, a clean appearance, and strong communication skills to clearly explain a job to a homeowner or a facility manager are essential.

- *
* Experience:

** 5+ years of plumbing experience is required to ensure you successfully handle a wide range of projects.

- ** Clean Driving Record and Background Check

Required:

** Safety and reliability are non-negotiable.

### Why Join NC Plumbing Pros?

- ** Modern Fleet:
** Drive fully stocked, late‑model trucks equipped with the latest diagnostic tools (thermal imaging, acoustic leak detection) to ensure you have what you need for every job.

- ** Work-Life Balance:
** We utilize AI‑driven dispatching to optimize your routes and minimize "emergency" burnout, helping you maintain a healthy work-life balance.

- ** Comprehensive Benefits:
** Enjoy health, dental, vision, 401(k) matching, and paid time off as part of our commitment to your well‑being.

- Medical & Dental Insurance

- Paid Vacation & Holidays

- Company Vehicle + Gas Card

- Sewer Camera & Tools Provided (except for hand tools)

- Uniforms Provided

- Supportive, growth-focused culture that values your contributions and fosters professional development.