Social Worker, Family Advocacy & Support Services

Overview

What You'll Be Doing

Join Us as Our Next Housing Social Worker

This position provides housing-focused case management services to individuals and families at risk of eviction.
The Housing – Social Worker conducts eligibility and housing stability assessments, develops individualized service plans and supports short- and long-term housing stability.

The role includes ongoing case management, landlord and household mediation, coordination with legal aid and community partners and referrals to housing programs when eviction prevention is not viable. The position also assists clients with budgeting, resource planning and follow-up to support sustained housing outcomes.

Duties Include:

• Conduct eligibility and housing stability assessments
• Provide ongoing housing-focused case management and service planning
• Support landlord and household mediation, including arrears negotiation
• Coordinate with legal aid, housing providers and community partners
• Refer clients to Bridge to Home or other housing programs when prevention is not viable
• Assist clients with budgeting, resource planning and follow-up

Wake Prevent! is an eviction prevention program within Wake County’s Department of Housing Affordability and Community Revitalization. The program provides time-sensitive, short-term financial assistance and housing stabilization services to Wake County residents experiencing a housing crisis and at risk of eviction. Services include landlord and household mediation and ongoing case management, with a focus on early intervention to help families maintain stable housing and avoid homelessness.

• Bachelor's degree in Social Work or related field
• One year of job-related experience
• Valid Driver's License and "safe" driving record
• Equivalent education and experience are accepted

• Please include ALL prior work experience on your application and resume.

• Experience working with individuals or families at risk of homelessness
• Housing-focused case management experience, including assessments and service coordination
• Experience with housing or landlord engagement
• Bilingual skills (preferred, but not required)

• Knowledge and understanding of housing instability, eviction prevention and housing-focused case management
• Ability to respond effectively to housing crises using prevention-focused and de-escalation approaches
• Ability to manage multiple cases, prioritize tasks and meet program deadlines
• Ability to work effectively with all individuals and families
• Ability to communicate clearly and build rapport with clients, landlords and community partners
• Knowledge of community resources and familiarity with local housing, legal and supportive service resources

Location:

WCOB Raleigh, NC 27602

Employment Type:

Regular

Work Schedule:

Mon - Fri 8:30am - 5:15pm

Hiring Range: 26.54 - 34.07;
Market Range: 26.54 – 41.59

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 2/14/2026

Equal Opportunity Statement

Wake County is home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play.

The central location of the County allows for a short drive to the mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives;

such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and…