Residential Youth Care Specialist

Job Information

This position supports Wrenn House, our crisis, homeless, and run‑away shelter. It is full-time, non‑exempt (hourly), and pays between 42K-46K annually, with full benefits. We offer a generous benefits program that is outlined in the main career page.

Come join a dynamic non‑profit that is committed to serving youth in our community!

Title: Residential Youth Care Specialist

Reports To: Wrenn House Director

Department: Wrenn House

Hours: 2-10PM

Location: 908 West Morgan Street, Raleigh NC 27606

Summary: Provides direct care support to youth in‑crisis while in a residential setting.

Provides direct care and case management as outlined in program policies and procedures, including but not limited to: responding to crisis calls, conducting initial screenings and facilitating admissions, discharges and aftercare.

• Responsible for school transportation and general transportation needs of youth in care
• Administer medication in accordance to agency policies
• Provides shift change transition communication
• Provides leave coverage as needed and rotates on‑call responsibilities
• Leads program's meal preparation activities ensuring that prepared meals/snacks are balanced and youth are engaged in planning/preparation
• Develops and maintains effective working relationships with stakeholders from the systems that impact program youth
• Complies with all record management requirements
• Data entry
• Assists with facility maintenance as needed
• Expends agency funds as directed and maintains all required documentation
• Provides support in the coordination and delivery of recreational and life skills activities

• Completes all required trainings
• Participates in agency outreach and fundraising events
• Demonstrates a willingness to assist in other agency programs as needed
• Acts as a custodian and demonstrates responsible and ethical use of agency properties and facilities
• Displays sensitivity to the service population’s cultural and socioeconomic characteristics
• Strives to embody the agency’s Code of Ethics while working towards the agency’s mission
• Learns and demonstrates Agency‑wide Competencies including the areas of consumer and community relationships, continuous individual and agency‑wide improvement, vision, purpose, respect, teamwork, and positive leadership
• Learns, develops, and models Positive Youth Development core competencies resulting in capacity to contribute to the mission of Haven House Services and be a resource to our youth and families, other partner organizations, and our community
• Other duties as assigned

• Knowledge of the NC Juvenile Court System and local community resources
• Experience with client documentation and file management
• Strong written and verbal communication skills

• Valid North Carolina Driver's License and satisfactory driving record
• Personal vehicle for use in conducting home visits and/or transporting clients in the event agency vehicles are not available
• Proof of current/valid car insurance
• Acceptable background report
• Negative drug screen results

• Occasional morning and weekend hours required
• Culture of care and wellness in the office
• Occasional exposure to outside weather conditions
• Potential exposure to blood borne and/or airborne pathogens