Casework Technician

## Casework Technician Apply remote type:
Hybrid locations:
155 Eastwood Avenue Cumberland time type:
Full time posted on:
Posted Yesterday time left to apply:
End Date:
July 17, 2026 (6 days left to apply) job requisition :
JR-106456
** Agency
* * Dept of Health and Human Services
** Division
* * EMPLOY , INDEP FOR PEOPLE W/DISAB - EIPD
** Job Classification Title
** Administrative Specialist I (S)
** Position Number
**** Grade
* * NC08
* * About Us
** The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
** Description of Work
** This position is located in Cumberland County, Fayetteville unit. The primary purpose of the position is to provide casework support to Rehabilitation Counselors.
The major duties include support for caseloads as well as providing support in all aspects of office needs. The position requires a wide range of knowledge regarding community resources and local employers as well as the ability to communicate with individuals from diverse backgrounds.
Job responsibilities include the following:

* Interviewing consumers and gathering diagnostic data to assist counselor with determining eligibility and required rehabilitation services  
* Assist with develop a written plan of services in conjunction with the consumer, parent and/or guardian; inputting casework data into relevant applications throughout the rehabilitation process.

* Preparing documents including authorizations and correspondences as needed; and completing all related administrative tasks in tandem with the processing assistant.  
* Monitor the consumer's progress throughout the service delivery process  
* Work directly with community partners in order to assist individuals with disabilities in becoming suitably employed.  
* Document service delivery and case progress in the case management system as required by agency policy.
** Knowledge

Skills and Abilities

/Management Preferences
**** This is a repost.
**** Prior applicants will remain under consideration and do not need to reapply.**## ##
** Salary Grade Range $ 39,244 -$68,679**##
** Recruitment Range $ 39,244.00-$49,000
** Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:
* Knowledge regarding community resources and local employers
* Ability to communicate with individuals from diverse backgrounds.

Position funded Position is funded in part through federal funds.

Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours.

Posting closes at 11:59 p.m. the night before the end date##
** About Division of Employment and Independence for People with Disabilities (EIPD):
** The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide.  To learn more about EIPD:
** Compensation & Benefits:
** The State of North Carolina offers excellent comprehensive benefits.  Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).  Employees also receive paid vacation, sick, and community service leave.  In addition, paid parental leave is available to eligible employees.  Visit website for State Benefits##
** Supplemental and Contact Information
** The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders.  We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.  For more information about DHHS: https://(Use the "Apply for this Job" box below).

uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised  accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved.  We invite all potential applicants to apply for…