SUCCESS COACH

Job Details

Location:

Raleigh, NC 27615

Position Type:
Full Time

Responsible for case management and service coordination of post permanency services through direct facilitation of Success Coach services to youth and families who have achieved permanency through adoption, reunification, custody or guardianship. Success will be accomplished by increasing placement stability, decreasing reentries into foster care, promoting positive well-being of youth who have experience foster care and maintaining fidelity to the model.

• Engagement, Assessment and Goal Planning:
  • Recruit families for the Success Coach Service, educate community and agency partners about service.
  • Work with the family to complete a comprehensive assessment and develop goal plans addressing placement stability, caregiver self-efficacy and child/family well-being.
  • Engage the family and provide in‑home services, crisis intervention, case management, and skill‑building around problem‑solving, self‑advocacy, conflict resolution, and relapse planning.
  • Reassess family needs/goal plans at least annually or as needed.
• Skill Building/Reinforcement and Crisis Prevention/Intervention:
  • Provide individualized skill‑reinforcement and coaching to model appropriate parenting/family behaviors during home visitation based on Success Coach Model and needs identified in the goal plan or as situations arise.
  • Provide 24/7 telephone availability to assist families in weathering a crisis.
  • Complete crisis prevention planning and skill building based on families’ individual needs.
• Service Coordination: Advocate for the family’s needs through community collaboration, provide information and referrals/linkages to appropriate community resources and informal supports to strengthen the family’s self‑efficacy. Build and maintain relationships with various community resources, interagency networks and informal family supports.
• Documentation: Complete appropriate and timely documentation, maintain comprehensive records and reports as required by agency policy or program guidelines, complete within 7 days of interaction with family; maintain confidentiality as required by statute/policy.
• Event Planning and Coordination: Plan and coordinate events for families or other professionals throughout the year.
• Training and Outreach: Assist with replication and/or training, workshops, group/event, or presentations as needed by the unit; participate in individual and team staffing and meetings regularly.
• Travel: Travel to provide in‑home services on a regular basis in compliance with program model.
• Professional Development: Keep up to date on child welfare and post‑care literature/best practice models and available community resources; attend relevant trainings to assist parents with skill‑building and coaching.
• Additional Responsibilities: Ability to react to change productively and handle other essential tasks or responsibilities as assigned by Supervisor or grant.

• Contribute to a positive, engaging work environment.
• Display sensitivity to the service population’s cultural and socioeconomic characteristics.
• Demonstrate the CHS Mission, Vision, and Values in the performance of all job duties.
• Adhere to Social Work Codes of Ethics or to the Code of Ethics appropriate to the applicable licensure/credentialing and comply with professional standards of the Child Welfare League.
• Develop a strong knowledge base and stay current on job‑related issues and trends.
• Participate actively in departmental meetings, training, and education, as well as the quality process.
• Comply with CHS’s code of conduct, policies, procedures, and other obligations.
• Perform other duties related to department goals and projects as needed.

• Bachelor's degree from an accredited school of social work and 1 year of social work experience.
• Bachelor’s degree in a human services field and 2 years of social work experience.
• Bachelor’s degree in a non‑human services field and 3 years of social work experience.

• Case Management
• Child Welfare System
• Adoption & Foster Care
• Understanding…