Behavioral Health Case Manager
Listed on 2026-07-30
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Social Work
Mental Health -
Nursing
Title:
Behavioral Health Case Manager
Location: Raleigh, NC
Schedule: Full-time, primarily onsite Monday–Friday, with occasional statewide travel and weekend support
Salary: $95,000–$115,000 per year
KMRG, LLC (KMRG) is a federal services company that hires talented professionals to support Government agencies and the communities they serve. We are hiring a Behavioral Health Case Manager to join our team and support the North Carolina Army National Guard (NCARNG) Psychological Readiness Program in Raleigh.
In this role, you will provide clinical case management, care coordination, crisis‑response support, and psychological‑readiness services for Soldiers experiencing behavioral‑health concerns that may affect their well‑being, military readiness, retention, or deployability.
You will work closely with Soldiers, commanders, medical professionals, military treatment facilities, civilian providers, and community organizations to coordinate appropriate care and promote continuity throughout the treatment and recovery process.
This position is a strong fit for a licensed behavioral‑health professional who is compassionate, organized, clinically experienced, and comfortable managing sensitive or high‑risk cases in a structured military environment.
Responsibilities Clinical Case Management- Provide clinical case‑management services for Soldiers enrolled in the Psychological Readiness Program
- Conduct biopsychosocial assessments and identify behavioral‑health needs
- Develop individualized case‑management plans
- Monitor progress toward treatment, recovery, retention, and readiness goals
- Assess behavioral‑health risks and functional impacts on military readiness
- Identify barriers to care and facilitate appropriate interventions, referrals, and resource connections
- Track treatment, profile, evaluation, and readiness compliance
- Document case‑management actions and report significant concerns through appropriate channels
- Support continuity of care throughout treatment and recovery
- Coordinate care across military, civilian, community, and multidisciplinary partners
- Connect Soldiers with military, Department of Veterans Affairs, civilian, and community resources
- Facilitate timely access to appropriate behavioral‑health services
- Monitor referral completion and treatment engagement
- Promote continuity of care between providers, programs, and resources
- Assist Soldiers in navigating military, civilian, community, and Department of Veterans Affairs behavioral‑health resources
- Deliver referral‑management and behavioral‑health resource‑coordination support
- Conduct risk screenings within the authorized scope of practice
- Assist with responses to behavioral‑health crises
- Develop safety plans and coordinate crisis‑intervention and emergency behavioral‑health services
- Address suicidal or homicidal ideation, substance misuse, domestic violence, and other high‑risk concerns
- Ensure appropriate notification, referral, follow‑up, and documentation
- Monitor high‑risk cases until stabilization or transfer to an appropriate level of care
- Participate in multidisciplinary reviews of complex and high‑risk cases
- Support psychological‑ and medical‑readiness activities
- Monitor behavioral‑health concerns that may affect military readiness, retention, deployability, or duty performance
- Coordinate medical‑retention reviews
- Track behavioral‑health profiles and readiness requirements
- Contribute to deployment‑related behavioral‑health activities
- Assist with medical‑retention determination actions
- Manage Medical Evaluation Board case coordination
- Facilitate Integrated Disability Evaluation System case coordination
- Provide line‑of‑duty‑related behavioral‑health case management
- Deliver command consultation and case consultation through appropriate channels
- Support mobilization and demobilization activities
- Attend required health assessments, readiness processing, mobilizations, and medical‑readiness events
- Maintain accurate and timely clinical documentation and case records
- Update required case‑management tracking systems
- Enter information into…
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