Managed Care Coordinator

• Provide integrated whole-person Care Management under the CFSP Care Management model
• Offer Trauma-Informed Care by recognizing the role of ACEs in the CFSP population
• Collaborate closely with each Member’s County Child Welfare Worker to align health care needs with permanency planning goals
• Work with a multidisciplinary care team to coordinate care
• Conduct telephonic or face-to-face assessments to identify, evaluate, coordinate, and manage member program needs
• Identify members with potential clinical health care needs using predefined tools
• Oversee non-clinical needs of members with chronic illnesses
• Set short- and long-term goals in collaboration with members, caregivers, families, natural supports, and physicians
• Identify members who would benefit from expanded services

• Requires BA/BS degree and a minimum of 1 year of experience working directly with people related to the specific program population or other related community-based organizations
• Must reside in North Carolina
• BA/BS degree in a field related to health, psychology, sociology, social work, nursing or another relevant human services area preferred
• Two (2) years of experience working directly with individuals served by the child welfare system is preferred

Demonstrates expertise in Care Management, particularly within the CFSP model, while effectively collaborating with multidisciplinary teams to address the health and non-clinical needs of members. Proficient in conducting assessments and setting goals in partnership with members and their support systems.