Case Management Specialist; Anti-Human Trafficking

Job Details

Job Location:

NSC-Raleigh Area Command - RALEIGH, NC 27604

Job Category:
Case Management

Schedule/

Hours:

Full-time, Monday - Friday

This position is responsible for:

Interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in the Project FIGHT (anti-human trafficking) program; understands the uniqueness of the client's history in order to determine most effective program plan; develops comprehensive program plan/goals and evaluates client's progress by conducting regular meetings with clients; serves as an advocate for clients in order to acquire services that will enable them to functionally cope with their environment;

participates in public awareness and outreach; guides the continued development of Trafficking Victim Response Protocols; ensures constant compliance wiht funding requirements.

• Establishes unique comprehensive long-term program goals (three months or more) for eligible clients based on personality, decision‑making abilities, mental capabilities, addiction history, family involvement, etc.; explains goals to client in a manner that is easily understood; consistently counsels client on ways to modify or stop negative behaviors while in the program.
• Outsources clients to additional counseling resources if needed; maintains awareness of progress with external case management professionals, working as a team to meet the holistic needs of the individual.
• Meets regularly with clients to discuss and evaluate their progress, feelings, impressions, changes and personal growth/development; prepares accurate and up‑to‑date records documenting the same.
• Serves as a key member of local anti‑trafficking collaborations; may lead the Rapid Response Team (RRT) of the Triangle and participate in other area RRTs.
• Serves as liaison to other agencies to obtain/coordinate assistance on client's behalf; builds and maintains professional working relationships with community agencies.

• Ability to meet attendance requirements.
• Ability to read, write, and communicate the English language effectively.
• Ability to communicate clearly and effectively both orally and in writing.
• Ability to think clearly and quickly to maintain control of client caseload.
• Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized.
• Limited amount of physical effort required associated with walking, standing, lifting, and carrying light objects (less than 25 lbs.) 5-10% of work time.
• Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
• Work is performed in a day shelter environment where there may be exposure to physical health risks and unsanitary conditions. Work involves driving a vehicle to off‑site meetings and home visits where there may be physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

• Health Insurance, including medical, vision, dental, and hearing
• Paid Time Off
• Retirement Savings Plan Available
• Voluntary Life Insurance and more!

• Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field, and three years progressively responsible
• Or
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities

Valid State Driver’s License

Equal Opportunity

Employer:

Veterans, Disabled