Custody and Visitation Mediator
Listed on 2026-09-12
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Social Work
Agency
District Court
Division
DISTRICT COURT 11
Job Classification TitleCustody and Visitation Mediator (NS)
Position NumberGradeJB21
About UsDO YOUR CAREER JUSTICE! Each and every day, North Carolina's courts help provide safety for our communities, prosperity for our economy, and protection for the rights, liberties, and freedoms that sit at the foundation of our state and federal constitutions. Consider an exciting and rewarding career with us and join the more than 7,000 elected officials and employees who make up our workforce and help us ensure that justice is administrated without favor, denial, or delay.
Descriptionof Work
SALARY RANGE: $64,654.00 - $
The 11th Judicial District Court, which consists of Franklin, Granville, Person, Vance, and Warren counties, seeks a mediator to provide uniform services in the Custody and Visitation Mediation Program in accordance with NC General Statutes §50-13.1. These cases involve unresolved issues regarding the custody and/or visitation of children under the age of 18 in an effort to reduce litigation of custody and visitation disputes.
Responsibilities- Conduct orientation sessions advising clients of what to expect in the custody mediation process.
- Provide a structured, confidential, non-adversarial setting to facilitate the cooperative resolution of custody and visitation disputes and minimize the stress and anxiety to which the parties and especially the child is subjected.
- Facilitate mediation sessions using the neutral techniques of mediation to assist the parties in resolving the issues in dispute.
- Employ knowledge of child development and family dynamics during the mediation process to assist parties in making decisions regarding the custody and visitation of their child/children.
- Assist the parties to develop custody and visitation agreements that are in the child's best interest.
- Prepare the written parenting agreement in accordance with the party's mutual decisions.
- Interface with the court community and the community at large to foster and enhance knowledge of and confidence in custody mediation services.
Skills and Abilities
/ Competencies
Knowledge of: child development and family dynamics; mediation and negotiation techniques; case management principles; report formulation; and time management.
Skills in: oral and written communication; analysis; conflict resolution; public speaking;
Microsoft Word; and using general office equipment including computers, printers, and telephones.
Ability to: use neutral techniques of mediation obtained through training and experience; assist the parties in evaluating the impact on the child of specific custody and visitation arrangements that they might be considering; maintain neutrality in the treatment of the parties; diffuse a threatening situation if necessary; assist in the resolution process; manage cases and meet program goals in a timely manner;
draft parenting agreements and use computer hardware and software.
Must possess a valid NC Driver's License.
Supplemental and Contact InformationAll NC Judicial Branch agencies are Equal Opportunity Employers.
The North Carolina Judicial Branch participates in E-Verify, an internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from the US Department of Homeland Security and Social Security Administration records to confirm employment eligibility.
Charmaine Leeks NC Administrative Office of the Courts Human Resources Division
https ://(Use the "Apply for this Job" box below)./careers
Minimum Education and ExperienceMaster's degree in psychology, social work, family counseling, or a comparable human relations disciple and two (2) ye
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