Direct Service Professional

Job Details

• Job Location:
  
  LSC
  - Child and Family Services
  - Whittecar Group Home - Raleigh, NC 27604
• Position Type:
  Full Time
• Salary Range: $16.00 Hourly
• Travel Percentage:
  None
• Job Shift: First Shift

Lutheran Services Carolinas (LSC) is a mission-driven nonprofit organization dedicated to serving individuals and communities across North and South Carolina. Founded in 1960, LSC provides a wide range of services for children, families, and seniors through compassionate care, innovative programs, and community partnerships. Guided by a commitment to dignity, respect, and service, LSC strives to empower those we serve and make a meaningful difference in the lives of others.

One of LSC's Child and Family communities is seeking a full-time Direct Service Professional.

• Full-time
• $1,000 Sign-On Bonus
• $16.00 per hour
• Additional $2.00 per hour if teammate opts out of benefits
• Benefit eligibility begins after 30 days
• Medical, Dental, Vision, Retirement, PTO, and more
• Free medical insurance option ($0 premium)
• Career Advancement Opportunities
• Tuition Assistance and Scholarship Opportunities

The Direct Service Professional (DSP) provides compassionate, person-centered support to individuals served by Lutheran Services Carolinas. This position assists individuals with daily living activities, promotes independence, supports individual goals, and helps create a safe and supportive environment that enhances quality of life. The DSP serves as an advocate, role model, and caregiver while supporting participants in community integration and personal development.

• Provide direct care and supervision to individuals served.
• Assist with activities of daily living, including personal care, hygiene, meal preparation, and housekeeping as needed.
• Support individuals in achieving personal goals and increasing independence.
• Promote community engagement and participation in recreational, educational, and social activities.
• Assist with transportation to appointments, community activities, and other approved destinations.
• Maintain accurate documentation and complete reports in a timely manner.
• Observe and report changes in physical, emotional, or behavioral conditions.
• Follow all agency policies, procedures, and regulatory requirements.
• Assist with medication administration as permitted by training and program requirements.
• Maintain a safe, clean, and supportive living environment.
• Build positive and professional relationships with individuals, families, teammates, and community partners.
• Attend required training and staff meetings.
• Perform other duties as assigned.

• High school diploma or GED required.
• Experience working with individuals with intellectual and developmental disabilities, behavioral health needs, or other vulnerable populations preferred.
• Human services experience is a plus but not required.

• Compassionate, patient, and dependable.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to maintain confidentiality and professional boundaries.
• Strong problem-solving and decision-making skills.
• Basic computer and documentation skills.
• Ability to respond appropriately in emergency situations.

• Valid driver's license with an acceptable driving record.
• Reliable transportation.
• Ability to pass required background checks, drug screening, and training requirements.

• May require evenings, weekends, holidays, and overnight shifts based on program needs.
• Frequent standing, walking, bending, lifting, and assisting individuals with daily activities.
• Ability to lift, transfer, or assist individuals using proper safety techniques.
• Combination of residential, community, and program-based work environments.

At LSC, you'll be part of a team that is dedicated to helping individuals live meaningful, independent, and fulfilling lives.

Lutheran Services Carolinas is an Equal Opportunity Employer.