Reentry Case Manager

The case management services for the Capital Area Workforce Development region under the NC PROWD initiative.

• Conduct individualized assessments and determine program eligibility.
• Complete participant intakes and develop tailored service plans.
• Coordinate supportive services—including basic needs assistance, transportation, employment support, and housing resources—to help participants overcome barriers to reentry.
• Collaborate closely with community organizations, workforce partners, and federal correctional facilities to maintain a consistent and streamlined referral and continuity‑of‑care process.
• Maintain accurate case notes, documentation, and performance data in compliance with program and grant requirements.
• Advocate for participants to secure needed services and support.
• Work within a multi‑disciplinary team to support decision‑making, troubleshoot barriers, and implement service strategies.
• Assist clients with navigating complex systems, resources, and community supports.

The Reentry Case Manager plays a key role in supporting successful community reintegration for individuals returning to Chatham, Johnston, Lee, Orange, and Wake Counties from federal correctional facilities. Serving as the primary point of contact for participants, this position ensures the comprehensive delivery of case management services for the Capital Area Workforce Development region under the NC PROWD initiative.

Please Note This position is grant‑funded through October 2028
. Continued employment is contingent upon the availability of future grant funding. If grant funding ends, the position will be discontinued.

Capital Area Workforce Development is a public‑private partnership that focuses on economic development by ensuring the local workforce has the skills, training, and education to meet the needs of local employers. The board oversees workforce solutions in Chatham, Johnston, Lee, Orange, and Wake counties designed to serve businesses and individuals of all ages. We believe in economic development through workforce excellence.

The award winning CAWD Reentry Team provides support services and employment assistance to help prepare men and women returning from incarceration for successful employment and self‑sufficiency. CAWD is the local provider for the federal Partnerships for Reentry Opportunities in Workforce Development (PROWD) grant initiative. Through this initiative, CAWD will provide case management, job training, employment assistance, and supportive services for individuals being released from the Butner Federal Prison.

This is a time‑limited position through October 2028 with the possibility of extension. To learn more about Capital Area and the work we do, visit:

• Associate s degree in Social Work, Criminal Justice, Human Services, or related field
• Three years of job‑related experience
• Equivalent education and experience are accepted
• Please include ALL prior work experience on your application and resume.

• Three years experience providing effective intervention strategies and case management within reentry or the judicial system.
• One year experience working in reentry services.
• Proficient bilingual English/Spanish communicator.

• Demonstrated skill in reentry best practices and knowledge of the criminal justice and court systems, including related organizations, procedures, and terminology.
• Familiarity with trauma informed care, motivational interviewing, and strengths based case management models.
• Awareness of the legal, social, economic, and emotional barriers faced by justice involved individuals.
• Proven capacity to support individuals in complex situations and guide…