Software Development Manager, Developer

Software Development Manager, Developer Experience

Job  | Amazon Data Services, Inc.

Are you a developer advocate? A builder passionate about incredible software? Are you committed to quality, agility, predictability, and consistency? How about having a great time designing the Future? We are looking for a Software Development Manager to help us make this vision a reality. Join us!

Our team delivers software services and infrastructure for the Amazon networking OS. We are a builder tools team: we build tools for other builders. Our goal is improving the developer experience, by providing world‑class tooling that empowers, enables, and fosters ideas. We champion great engineering practices – we ensure the right things are common, common things are easy, and uncommon things are possible.

We find the right abstractions and craft intuitive, powerful, and reliable tools – we reduce friction and maximize output for the same input. Above all, customers come to us because we are a strong, high‑quality, and dependable engineering org. We design the future and better their daily‑lives. You will join us to influence, innovate, and raise the bar in this mission!

Your mission will be leading a specialized team working on lab management systems and emulations. These are the backbone for all AWS commodity switches’ testing.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

• Directly manage a group of software development engineers, hiring, promotion, performance assessments, etc.
• Work closely with engineers to build large‑scale, highly distributed systems solving complex problems. Review both design specs and code and provide feedback to engineers to insist on highest standards in terms of system design and code quality.
• Partner with leadership and customers to identify new features that can bring substantial benefits. Prioritize feature requests to maximize contributions to our goals while maintaining the right trade‑off between addressing tactical needs versus investing in strategic solutions.
• Translate business requirements into engineering requirements to scope resource needs and manage multiple projects and dependencies effectively to deliver projects on schedule. Lead sprint planning, stand‑ups, and retrospectives to assign work, monitor progress, and collect feedback.
• Drive operations excellence by analyzing ticket root causes, defects, and technical debt and creating projects to reduce both short‑term and long‑term operational load.

You will contribute to a critical and highly‑visible function within the AWS business. You will work alongside other talented builders, and across multiple teams. You have the opportunity to hire and shape the team to continue to outperform expectations. You will work with the executive leadership, senior management, and technical leaders to define product directions and deliver them to customers. You excel at leading developers, and have a track record of building strong engineering teams.

You've had success leading operational services and are ready to apply that experience at even greater scale. You will incorporate customer input and ensure consistency and intuitiveness of our services. You will build highly…