Salesforce Solutions Engineer

Interview Type

Either Webcam Interview or In Person

DHHS‑ITD requires the services of a specialist in the role of a Senior Salesforce Solutions Engineer to support major modernization efforts across the NC FAST/Green application portfolio.

The Department of Health and Human Services is seeking a contract Salesforce Solution Engineer to design and deliver end‑to‑end solutions on Salesforce Government Cloud. This role supports mission‑critical public‑sector programs across case management, licensing, service operations, and related workflows. The position ensures all solutions align with program objectives, technical standards, security requirements, and long‑term platform strategy while leveraging both declarative and programmatic capabilities to build scalable, maintainable systems.

• Technical leadership:
  Establish development standards, mentor junior developers, conduct peer code reviews, and promote consistent high standards across teams.
• Design and engineering:
  Lead integration designs, blueprinting and configuration strategies.
• Development:
  Develop Apex, Lightning Web Components, Flows, and system integrations following established engineering practices and platform governance.
• Discovery and requirements:
  Lead technical discovery sessions with product owners and program stakeholders to define requirements, evaluate solution options, and recommend best‑fit approaches.
• Release management readiness:
  Review Salesforce Spring, Summer, and Winter release notes to identify breaking changes, deprecations, new settings, and feature impacts; assess platform updates on existing systems and integrations.
• Coordination and communication:
  Collaborate with vendors, product owners, administrators, QA teams, and business stakeholders to plan and execute required updates and deliverables.
• AI-enablement:
  Apply AI‑driven approaches to enhance Salesforce solutions, including identifying practical use cases, incorporating intelligent automation, and ensuring responsible and compliant use of emerging technologies.

• Hands‑on Salesforce experience across configuration, customization, and solution design. (
  
  Required:
  
  5 years)
• Strong hands‑on development experience with Apex, Lightning Web Components, and integration development in enterprise environments. (
  
  Required:
  
  5 years)
• Experience supporting public‑sector, regulated, or compliance‑heavy programs (or equivalent experience in complex multi‑team environments). (
  
  Required:
  
  3 years)
• Experience leading technical discovery, design sessions, or development teams in a senior or lead capacity. (
  
  Required:
  
  3 years)