PHP Support Engineer

Job Title

Hands-on PHP engineer providing production support, bug resolution, and performance optimization for web applications. Acts as the technical bridge between engineering and operations — owning issue triage, root cause analysis, and timely fixes in live environments.

• Production Support:
  Monitor, triage, and resolve PHP application issues across production environments within defined SLAs
• Aware of Web Application Development Lifecycle
• Bug Fixes & Patches:
  Diagnose and fix defects in PHP codebases; deploy hotfixes with minimal downtime
• Knowledge of tools:
  Splunk, Tableau
• Root Cause Analysis:
  Investigate recurring failures, document findings, and implement permanent solutions
• Code Review & Quality:
  Review PHP code for bugs, security vulnerabilities, and performance bottlenecks
• Database Support:
  Write and optimize SQL queries; troubleshoot database-related application issues (MySQL / PostgreSQL)
• API Support:
  Debug and support RESTful API integrations and third-party service connections
• Documentation:
  Maintain runbooks, incident logs, and known-error knowledge base

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.