ServiceNow Sr Developer

Service Now Senior Developer

We are seeking a skilled Service Now Senior Developer to design, develop, and implement solutions within the Service Now platform. This role supports managed services and internal operations by enhancing workflows, automating processes, and improving the overall service experience for enterprise customers. You will collaborate closely with Product, Engineering, Operations, and Service Delivery teams in a fast-paced, cross-functional environment.

Key Responsibilities

• Design and develop Service Now solutions aligned with business needs
• Enhance ITSM workflows and automate operational processes
• Integrate Service Now with external systems using REST APIs
• Collaborate with cross-functional teams to improve service delivery
• Support and optimize Service Now platform performance

Required Experience

• 3–6 years of Service Now development experience
• Strong expertise in ITSM with exposure to ITOM, CMDB, or Service Catalog
• Hands-on experience with JavaScript, REST APIs, and integrations
• Understanding of cloud environments (AWS, Azure, Client) and their integration with ITSM workflows
• Experience in managed services, MSP, or enterprise IT environments (preferred)
• Strong problem-solving skills and ability to thrive in a fast-paced setting