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Senior Pharmacy CX Insight Lead

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Humana Inc
Full Time position
Listed on 2026-08-02
Job specializations:
  • Software Development
    Senior Developer
Salary/Wage Range or Industry Benchmark: 71100 - 97800 USD Yearly USD 71100.00 97800.00 YEAR
Job Description & How to Apply Below

Humana Inc. in the United States is seeking a Pharmacy Senior Consumer Experience (CX) Professional to analyze patient experience data and drive end-to-end journey improvements across Traditional Mail and Specialty Mail Order Pharmacies.

You will translate insights into actionable recommendations, report to the Consumer Experience Lead, and guide CX professionals on daily work, collaborating with Operations, Product, Legal, and Technology to improve consumer outcomes.

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Position Requirements
10+ Years work experience
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