Senior Platform Engineer - NBA

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The Senior Platform Engineer keeps the entire NBA platform healthy, reliable, and maintainable for the long term. You develop a working understanding of every layer of the technology stack — the Java/Drools rules engine, the React/Node/Postgres action library, the Node.js and Temporal orchestration and state machine, the Kafka event backbone, and the Databricks decisioning pipelines — and you use that breadth to diagnose issues, improve reliability and performance, and implement focused features and enhancements wherever they are needed.

This is a hands‑on role for an engineer who enjoys understanding how systems fit together and takes pride in keeping a complex platform running smoothly.

The Senior Platform Engineer keeps the entire NBA platform healthy, reliable, and maintainable for the long term. You develop a working understanding of every layer of the technology stack — the Java/Drools rules engine, the React/Node/Postgres action library, the Node.js and Temporal orchestration and state machine, the Kafka event backbone, and the Databricks decisioning pipelines — and you use that breadth to diagnose issues, improve reliability and performance, and implement focused features and enhancements wherever they are needed.

This is a hands‑on role for an engineer who enjoys understanding how systems fit together and takes pride in keeping a complex platform running smoothly.

• Cross-Stack Maintenance — Maintain and support services across the full platform; build and keep current a working knowledge of each component and how they integrate.
• Reliability Engineering — Monitor platform health, investigate production issues, and resolve bottlenecks, failures, and scaling constraints — often before users notice them.
• Feature Implementation — Design and ship focused features, enhancements, and technical improvements across platform components, favoring clarity and maintainability.
• Observability — Extend logging, metrics, tracing, and alerting so the team has clear visibility into what the system is doing in production.
• Performance and scale — Profile and tune components under load; help the platform scale reliably as member volume and data throughput grow.
• Quality — Write tests, participate in code reviews, and uphold engineering standards so changes ship production‑ready.
• Incident response — Participate in the on‑call rotation, lead root‑cause analysis, and turn incidents into durable fixes and preventative improvements.
• Collaboration — Work with the delivery pods and Decision Intelligence to understand new components and smoothly take on their long‑term ownership.

• 5+ years of software engineering experience building and operating production systems.
• Comfortable working across a polyglot codebase; able to read, debug, and extend code in more than one of Java, Node.js/Type Script, Python, and SQL.
• Solid understanding of distributed systems: APIs, event-driven patterns, asynchronous processing, and failure handling.
• Hands‑on experience with observability practices — structured logging, metrics, tracing, and alerting.
• Experience operating services on cloud infrastructure (Azure or equivalent) with containers/Kubernetes and CI/CD.
• A maintenance-and-reliability mindset: you treat operational health and clean, well‑documented code as first‑class work.
• Clear communicator who can explain a system or an incident to engineers and non‑engineers alike.

• Experience with Kafka producer/consumer patterns and stream processing.
• Familiarity with Temporal or comparable workflow‑orchestration platforms.
• Exposure to rules engines (Drools or equivalent).
• Experience with React/Node/Postgres application stacks.
• Exposure to Databricks, Delta Lake, or Spark‑based data pipelines.
• Background in healthcare, insurance, or another regulated industry with PHI handling requirements.

Work Style: Remote/Hybrid - Preferably Boston, MA.

Occasional travel to Humana's offices for training or meetings may be required.

Typical business hours are Monday-Friday, 8 hours/day, 5 days/week-- some flexibility might be…