Aquatic Operations and Recreation Analyst

Aquatic Operations and Recreation Analyst

Aquatic Operations and Recreation Analyst plays a key role in the day-to-day operation of a municipal aquatic center, blending leadership, organization, and hands‑on involvement. The role plans, coordinates, and oversees a wide range of aquatic programs for participants of all ages and abilities, while also actively supporting program delivery when needed.

The position supervises and supports swim instructors, lifeguards, cashiers, and other facility staff, assigns daily work responsibilities, and helps ensure smooth, safe operations. It also responds to emergencies, providing first aid and lifesaving care when necessary. Administrative responsibilities include preparing activity, attendance, payroll, and financial reports, assisting with budget tracking, and addressing facility maintenance needs in coordination with appropriate staff.

This role may be assigned to different aquatic facilities based on program needs and is expected to step in and perform frontline duties when needed or assigned to maintain normal operations and high service standards.

You’re a hands‑on leader who cares deeply about water safety, high‑quality programs, and creating a space where everyone feels welcome. As an Aquatic Facility Assistant Director, you bring experience managing aquatic programs, supporting and supervising staff, and coordinating a variety of classes and activities for diverse age groups and abilities.

You’re a self‑starter who takes initiative, anticipates needs, and follows through—getting things done without waiting to be told. You communicate clearly, lead by example, and know how to motivate teams while delivering excellent customer service. You understand the day‑to‑day realities of facility operations and maintenance and take safety seriously, consistently applying protocols that protect both patrons and staff.

If you’re excited about leading impactful aquatic programs, supporting a strong team, and making a meaningful difference in your community, we’d love to hear from you. Dive in and apply.

Raleigh Aquatics operates four year‑round aquatic facilities and four seasonal pools across the city. Each year‑round facility is led by a Facility Director and supported by a team of Assistant Directors, while seasonal pools are managed by a Seasonal Pool Director with Assistant Director support at each location.

All facilities offer core services, including lap swim, recreational swim, and learn‑to‑swim programming. Aquatic Facility Assistant Directors support overall program operations through work at their assigned facility and may also be assigned to support seasonal pools or other aquatic facilities based on program needs and operational priorities.

This positions work hours are based on operation needs of the aquatic facility and may require some nights and weekends.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job‑related tasks other than those specifically presented in this description.

• Plan, lead, and oversee aquatic programs and operations including lap swim, recreational swim, learn‑to‑swim programs, trainings, and special activities. Support program promotion, facility rentals, and positive patron engagement as needed.
• Supervise, support, and develop staff by recruiting, interviewing, hiring, training, scheduling, assigning work, evaluating performance, addressing concerns, and maintaining appropriate documentation for lifeguards, instructors, cashiers, and other part‑time staff.
• Maintain continuous facility operations by performing the duties of staff you supervise—including lifeguarding, swim instruction, cashiering, coaching, or other frontline roles—when necessary to support safe, uninterrupted operations or when assigned.
• Manage administrative and financial responsibilities including payroll, daily deposits, activity and attendance tracking, revenue and expenditure reporting, and assisting with budget monitoring and forecasting related to facility and program operations.
• Ensure safety,…