Climbing Wall Specialist

Position Information

Posting Number: PG195800TM
Position Number: 24

CWS
24
Position Type:
Temporary

A Climbing Wall Specialist is an enthusiastic and safety-focused member of the Wellness and Recreation team, committed to providing a safe and educational climbing experience to the campus community. In this role, you will instruct climbing basics skills and techniques, educate participants on technical skills and risk management, provide a high level of customer service and ensure a welcoming environment for all.

Join our pack!

• Provide high-quality instruction in climbing fundamentals, including knot tying, belaying (top-rope and lead), proper use of equipment, and climbing technique.
• Facilitate and teach proper belay and climbing techniques while educating participants on equipment, technical skills and risk management.
• Observe and check for proper belay techniques and safe climbing practices, ensuring adherence to all safety rules and operational guidelines.
• Manage participant behavior and mediate conflicts to ensure a positive experience for everyone.
• Utilize Inno Soft Fusion to accurately check in climbers upon arrival and verify membership status.
• Manage the check-out and inventory of rental equipment, specifically including harnesses, shoes, and chalk, using the Inno Soft Fusion system.
• Assist with program registration and equipment check-out. Help with program design, implementation and evaluation.
• Maintain a clean and inviting climbing center environment.
• Attend non-revenue generating sporting events for free.

• Understand and enforce Wellness and Recreation and area specific guidelines.
• Knowledge and implementation of emergency action plan.
• Attend required training and meetings.
• Develop professional relationships with co-workers, participants and guests.
• Perform other related duties to support the overall functioning of the department.

• Both indoors and outdoors with potential exposure to adverse weather.
• Requires frequent standing, sitting, walking, bending, reaching, and lifting weight up to 40 lbs regularly. Must be comfortable and capable of working at height (over 30 feet) for route-setting, maintenance, and rescue procedures.
• The work environment can be potentially loud and busy, requiring strong communication, listening, and observation skills to ensure patron safety.
• Flexibility in availability is needed to cover operational hours, which potentially include early mornings, late nights, weekends, and university breaks (e.g., fall break, spring break).
• Exposure to potential safety hazards inherent to climbing operations. Strict adherence to the emergency action plan is required to mitigate risk.

• Initiative:
  Complete required work, pursue opportunities to expand knowledge, work to better the department.
• Communication:
  Display effective and proactive interpersonal communication with users and coworkers.
• Customer Service:
  Prioritize our users, ensuring a positive and supportive experience for all participants.
• Critical Thinking:
  Actively conceptualizing, applying, analyzing, and evaluating information to reach a conclusion.
• Teamwork:
  Collaborate and use knowledge and experiences to contribute to the success of the team.
• Values Reasoning:
  Using our four values of care, positivity, flexibility and support when making decisions.
• Professionalism:
  Present expected behavior in the workplace, exemplified by your attitude and effort.

N/A

• Current full-time NC State student, demonstrated by enrollment in at least 12 undergraduate or 9 graduate credit hours.
• First Aid and Adult CPR / AED certifications should be current or obtained before position commencement.
• This position requires you to work a minimum of one four-hour shift per week.

Maximum 20 hours per week as scheduled.

Department:
Wellness and Recreation

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact  to speak with a representative of the Office of Equal Opportunity.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to the start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United…